02/10/2026
A 10 minute training video once a year is not sufficient enough to prepare staff members for emergency situations. Whether the emergency is a natural disaster, a violent employee, or a violent client, staff members should have an actionable response plan that guides them through the event. Dynamic training plans across all types of safety topics create better safety habits and promote confidence in the face of emergencies.
Online Videos & Webinars: Videos are an excellent training tool that can be watched individually or as a group. The content should be provided or reviewed by a safety expert. Quizzes and discussions after the video help retain the information covered.
Walk-through Exercises or Drills: We have had several clients that come to us with a plan for evacuation or lock downs, but when we have them demonstrate it they learn that it is ineffective or not possible to follow due to missing locks, keys, or other logistical issues. Walk-throughs not only help build muscle memory and retention, but they also reveal weaknesses or vulnerabilities in the plan. No Broadway production has ever just read the script and performed without rehearsing. Think of emergency preparedness the same way.
Access to Resources: This means individuals have personal access to the Emergency Action Plan, training videos, risk rubrics and warning sign information, and know how and to who to report concerning behavior. Posters and printable infographics are great resources to have around the office and at individual desks.
Regular Reviews and Reminders: Reviewing the plans, warning signs, safety procedures regularly also helps improve retention. This can be done in email blasts, company newsletters, monthly or weekly meetings, or by strategically spacing out training sessions each quarter.
Roundtable Discussions: Roundtable discussions give employees an opportunity to express concerns, give input, and ask questions for clarification. Safety is a team effort. Allowing departments, floors, and teams to discuss the material, lessons, and plans, helps build trust within the staff.
In Person Expert Lead Sessions: Bringing in a safety expert to provide guidance and answer questions will give employees at every level to learn more about prevention and response. While many organizations prefer to have their own safety team or coordinator, inviting in experts can relieve pressure from internal staff from having to be an expert in every safety topic.