02/17/2026
We have a new employee! 🤩 When you call us, you may be connected to Kate if we are assisting other pet owners. ☎️ Please give her a chance! Speak to her like you would a real person. Ask her questions. She can make and cancel appointments, refill prescriptions, take messages, set up a brand new account if you’re new to us, and more! 🗓️ If she can’t help you, she will make sure that we do. We monitor every interaction she has and train her to improve, so she will only get better and better! AI helps us to compete in this modern economy and frees up personnel for strategic work. 🌟
