03/20/2026
Older adults tend to be trusting and polite, usually have financial savings and good credit and own a home. And that’s why scammers like to target them, according to the FBI – Federal Bureau of Investigation.
Explains the FBI:
“Each year, millions of elderly Americans fall victim to some type of financial fraud or confidence scheme. Criminals will gain their targets’ trust and may communicate with them directly online, over the phone, and/or through the mail; or indirectly through the TV and radio. With the elderly population growing and seniors racking up more than $3 billion in losses annually, elder fraud has remained a growing problem.”
Common scams targeting older adults include:
Grandparent scam where a criminal poses as a child, grandchild or other relative needing immediate financial help;
Romance scam where a criminal poses as an interested romantic partner on social media or a dating website to trick an older person looking for a companion.
Tech support scam where a criminal poses as a technology support representative and offers to fix non-existent computer issues.
Like many retirement communities, Kendal at Oberlin tries to keep its residents abreast of the latest scams and recently has expanded its outreach thanks to the collaboration of resident Deborah Gray and Kim Preston, Kendal’s risk manager.
“The genesis of this experiment was my concern, as a former teacher and as contact person for KORAtech (Kendal at Oberlin Residents Association) that what's needed is small, frequent, catchy reminders to keep top-of-mind what to be on the lookout for. Kim and I discussed possible ways to promulgate the information and settled on using WKAO slides and the traffic-light SOS theme,” Deborah explains.
WKAO is Kendal’s TV channel, which includes a daily news and events posting. Using AI tools, Deborah and Kim came up with nearly 100 slides on scams involving phone, email and websites.
Topics include:
Pop-up warnings (“Close or shut down. Never click Cancel or OK.”)
Notice from Amazon and other shopping sites (“If you didn’t order it, ignore it.”)
A text from your bank, Social Security Administration, etc. (“Real institutions use official channels.)
“After all the slides have been prepared and submitted, Kim and I will evaluate the experiment and what to do next, e.g., start the cycle again, create some new slides (especially as AI-produced scams increase), try something different.” Deborah says.