08/15/2016
Telehealth engages patients
Healthcare groups thrive when accountability is in part shouldered by the patient, not just the system and care team. Engagement and empowerment are central to patient responsibility and are the gateways to treatment compliance, speed of recovery, and avoiding unnecessary readmissions. And in the end, healthy patients are happy patients, and high satisfaction drives ongoing compliance and prevents leakage. CEOs of health systems of all sizes see telehealth technology as key to empowering patients. With telehealth, health systems can:
1. Provide care on patients’ terms
Patients consistently report high satisfaction with telehealth encounters. GrandOpinion is no exception with an overwhelming 97% of patients reporting satisfaction with their online healthcare encounter. Telehealth provides convenient after-hour care options, reduces wait times, travel time and expense. Telehealth leapfrogs competition from una liated, unintegrated retail and urgent care clinics. Physicians also report high satisfaction with virtual visits leading researchers to conclude that everyone can benefit from appropriate use of tele-health
2. Support improved clinical outcomes
Research shows that patients who participate in their healthcare have signi cantly improved health outcomes. Telehealth is a powerful tool to drive patient compliance with medications and post-discharge instructions. Telehealth removes stubborn barriers of time, mobility and distance to more easily connect them with caregivers. More traditional approaches to telemedicine such as virtual curbsides are also possible without expensive, dedicated hardware and software. Beyond this, telehealth can help providers e ciently address and close care gaps.
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