Dispute Resolution Center of Thurston County

Dispute Resolution Center of Thurston County Conflict-Resolution, Mediation, Training and Volunteering Civic Harmony Starts Here!

For 30 years, the Dispute Resolution Center has served residents of Thurston and south Mason Counties through a variety of resources to individuals, families, businesses and organizations, and the broader community, to help manage and resolve conflict, to prevent conflict when possible, and to create a more civil and peaceful community. Our Services:
- Mediation - Our trained and certified mediators serve as impartial facilitators to help people in conflict work toward mutually beneficial agreements.
- Conflict Resolution Resource Line - We provide conflict coaching, information and referrals, and arrange face-to-face mediations.
- Group Facilitation - We help work teams and other groups run orderly and productive meetings, and achieve key goals.
- Training - We provide customized training to businesses and organizations to prevent and manage workplace conflict, promote teamwork and improve customer service
- Youth Empowerment & School Support - We partner with local schools to offer training and support to help the next generation communicate through conflict
- Restorative Justice Facilitated Dialogue - We partner with Thurston County Drug Court to help individuals affected by crime engage in difficult conversations in an effort to hear each other, deepen understanding, and heal the harms caused.
- Eviction Resolution Program Pilot (ERPP) – We help to resolve landlord and tenant disputes before they lead to court filings and evictions, at no cost. Our Impact:
The DRC annually serves more than 6,000 members of our community through this array of services. Our Volunteers:
The DRC's services are made possible by the efforts of more than 140 volunteers who collectively give over 5,000 hours of service each year to help create a more civil and peaceful community. Our Reach:
The DRC of Thurston County is one of 21 dispute resolution centers serving communities across Washington State, working collaboratively through their umbrella organization, Resolution Washington.

THANK YOU to these local businesses who are providing delicious hors d’oeuvres, sweet treats and alcohol-free libations ...
04/13/2026

THANK YOU to these local businesses who are providing delicious hors d’oeuvres, sweet treats and alcohol-free libations for our Celebration of Peacemakers event:
The Crowded Kitchen Catering Co.
The Popinjay
Encore Teas + Encore Chocolates & Sweets
8 Arms Community Bakery
Three Magnets Brewing Co.

Please make plans to join us at SPSCC's Lacey Campus on the afternoon of Sunday, May 3rd to celebrate the work of the DRC and honor the peacemakers in our community.

This event is free of charge and open to members of the community, but RSVPs are required.

Learn more and RSVP at >

Come join us for an afternoon of honoring peacemakers and celebrating the DRC on Sunday, May 3rd at 1:00 PM!

Our Conflict Crash Course training will once again be offered through City of Olympia Parks, Arts & Recreation. Thanks t...
04/10/2026

Our Conflict Crash Course training will once again be offered through City of Olympia Parks, Arts & Recreation. Thanks to this partnership, we're making our trainings accessible to more members of our community.

Join us on Saturday, April 18th from 9:00 a.m. to 1:00 p.m. for this 4-hour in-person training at Olympia Center to learn tips to help you navigate conflict & get to a resolution.

This interactive course introduces conflict resolution and provides practical skills for daily use to improve communication, enhance relationships, manage conflict, and prevent verbal escalation.

Learn More Here:
https://anc.apm.activecommunities.com/olyparksartsrec/activity/search/detail/13103?onlineSiteId=0&from_original_cui=true

At our May 3rd Celebration of Peacemakers event, we will be honoring both an individual - Washington State Supreme Court...
04/10/2026

At our May 3rd Celebration of Peacemakers event, we will be honoring both an individual - Washington State Supreme Court Justice Raquel Montoya-Lewis - and a group - The "Mosqueteers" - with the 2026 Evan Ferber Peacemaker Leadership Award.

This event is free of charge and open to members of the community, but RSVPs are required. Learn more and RSVP at > https://www.eventbrite.com/e/a-celebration-of-peacemakers-2026-tickets-1981960440029

Justice Montoya-Lewis, the first Native American justice on the court, has been a strong advocate for access to justice and restorative principles. The "Mosqueteers" are a group of interfaith volunteers who stand vigil at the Islamic Center of Olympia - Masjid Al-Nur during Friday prayer services.

Established in honor of the DRC's Founding Executive Director, Evan Ferber, this annual award recognizes individuals who have demonstrated extraordinary leadership in strengthening civil discourse, and promoting peaceful dispute resolution and civility.

04/09/2026

Did you know we have a resource right here in our neighborhood to help prevent evictions and resolve housing conflicts?

The Dispute Resolution Center of Thurston County offers free or low-cost tenant-landlord mediation services through grant funding for Olympia, Lacey, and Tumwater residents - helping neighbors work through issues and stay housed.

Sometimes having a calm, neutral space with the right support can make it easier to sit down, talk things through, and find a way forward together.

We're pleased to have Parfait Bassalé as the keynote speaker for our Celebration of Peacemakers event on May 3rd. An Oly...
04/08/2026

We're pleased to have Parfait Bassalé as the keynote speaker for our Celebration of Peacemakers event on May 3rd.

An Olympia-based belonging strategist, singer-songwriter, and author, Parfait will share reflections on "The Power of Community".

This event, which includes the presentation of the Evan Ferber Peacemaker Leadership Award, is free and open to anyone with an interest in the community-building work of the Dispute Resolution Center.

To learn more and RSVP, click here >https://www.eventbrite.com/e/a-celebration-of-peacemakers-2026-tickets-1981960440029



Thank you to Panorama Retirement Community for inviting our Executive Director, Elizabeth Drake, to give a presentation ...
04/03/2026

Thank you to Panorama Retirement Community for inviting our Executive Director, Elizabeth Drake, to give a presentation on "Compassionate Communication" today.
We were pleased with the great turnout and appreciated the many thoughtful questions and insights.

We will be offering an additional new training at Panorama later this spring. Stay tuned.

The DRC is excited to share upcoming affordable half‑day online trainings. Learn more about them at > https://conta.cc/3...
03/31/2026

The DRC is excited to share upcoming affordable half‑day online trainings. Learn more about them at > https://conta.cc/3MLKU2D

Impactful Conversations: Giving & Receiving Feedback | May 12th
• Explore common barriers to effective feedback
• Examine how culture and identity shape feedback experiences
• Practice giving and receiving feedback that supports growth and mutual respect

Culture & Power: In Communication & Conflict | April 7th
• Explore how culture and power shape communication and conflict
• Learn tools to name and navigate power dynamics
• Practice communication strategies that honor difference while getting work done

Clash to Conversation: Finding Connection Beyond Conflict | April 16th
• Learn practical strategies to transform conflict into dialogue
• Practice skills through real-life scenarios and role plays
• Build tools for staying calm, speaking clearly, and listening with respect

Learn more at >
https://conta.cc/3MLKU2D




The DRC is looking for a Finance Manager who can bring both strong financial expertise and a commitment to community-cen...
03/24/2026

The DRC is looking for a Finance Manager who can bring both strong financial expertise and a commitment to community-centered work.
Learn more > https://www.mediatethurston.org/job-opportunities.html

At the DRC, we help people navigate conflict through mediation and training in communication skills. Behind our work is a need for clear, reliable, and accessible financial systems.

This position isn’t just about managing numbers. It’s about helping a mission-driven organization make sound decisions, stay accountable to our community, and grow sustainably.

In this role, you will:
- Oversee accounting, payroll, and financial reporting
- Ensure compliance with grants, contracts, and state requirements
- Strengthen systems and improve how financial information is used across teams
- Partner with leadership to support strategic decision-making

We’re looking for someone who:
- Has 3–5+ years of nonprofit accounting experience
- Can translate financial data into clear, usable insights
- Is detail-oriented, proactive, and collaborative
- Cares about equity, access, and community impact

Details:
35 hours/week , hybrid schedule
$31.25–$36.00/hour + pro-rated benefits (health, PTO, 403(b) match)
Olympia, WA

Full job description and application instructions >https://www.mediatethurston.org/uploads/5/7/3/0/57304137/finance_manager_job_description.pdf

APPLICATION PROCESS
Please submit a cover letter, resume, and three references (two of which must be current or former supervisors) to: adominguez@mediatethurston.org
Subject: Finance Manager Position
Attention: Elizabeth Drake, Executive Director
Application deadline April 17th at 5:00 p.m. PST

“The training was stellar—practical, well-designed, and valuable for both personal and professional growth.”40-hour Prof...
03/10/2026

“The training was stellar—practical, well-designed, and valuable for both personal and professional growth.”

40-hour Professional Mediation Training
In-Person Training
June 3rd - 5th & 10th - 12th
Wenesdays 1:00PM - 5:00PM
Thursdays & Fridays 8:00AM - 5:00PM

Being together in person creates space for real dialogue, hands‑on practice, and a sense of community that supports meaningful learning.

Whether you want to become a certified mediator or are looking to strengthen your relationships at home or at work, the concepts and skills in this training are easily transferable and designed to improve communication in all settings.

Learn More >> https://www.eventbrite.com/e/1640676179619?aff=oddtdtcreator








The Dispute Resolution Center of Thurston County is pleased to offer three new affordable half-day online trainings.  Le...
02/26/2026

The Dispute Resolution Center of Thurston County is pleased to offer three new affordable half-day online trainings. Learn more about them at > https://conta.cc/3MLKU2D

"Impactful Conversations: Giving & Receiving Feedback" - March 3rd
Explore barriers to effective feedback, how culture and identity shape feedback experiences, and practice delivering and receiving feedback in a way that promotes growth and mutual respect. Next training coming up is May 12th.

"Culture & Power: In Communication & Conflict" - April 7th
Go beyond surface-level communication to explore the deeper forces that shape how conflict unfolds: culture and power. Learn tools for naming and navigating power dynamics and for fostering communication that honors difference while still getting the work done!

"Clash to Conversation: Finding Connection Beyond Conflict" - April 16th
Learn practical strategies to transform conflict into meaningful dialogue. Through real-life scenarios, role plays, and civil communication tools, you’ll practice staying calm under pressure, expressing yourself clearly, and listening with respect.

Learn more at >
https://conta.cc/3MLKU2D




Thank you to the Zonta Club of Olympia for their generous support of the recent community dialogue, "Centering Women's V...
02/23/2026

Thank you to the Zonta Club of Olympia for their generous support of the recent community dialogue, "Centering Women's Voices", which the DRC facilitated in partnership with the South Sound YMCA and YWCA of Olympia.

Are you experiencing conflict with your landlord or tenant?Has communication broken down with your housemate?Are relatio...
02/20/2026

Are you experiencing conflict with your landlord or tenant?
Has communication broken down with your housemate?
Are relationships strained with your neighbor or HOA?

You don’t have to navigate these challenges alone. The Dispute Resolution Center offers a wide range of resources to residents of Thurston County to address and resolve housing-related conflict. Many of these services are available at low or no cost.

Learn more > https://www.mediatethurston.org/housing-services.html






Housing Services

Address

​2604 12th Court SW, Suite A-2
Olympia, WA
98502

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

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