Complete Hearing & Balance

Complete Hearing & Balance Complete Hearing & Balance provides expert hearing and balance care for all ages. Locations in Olympia, Lacey, Chehalis & Yelm, Washington. Our Staff

Alison P.

We offer comprehensive hearing evaluations, advanced hearing technology, tinnitus treatment, and balance testing. Complete Hearing & Balance (formerly Ascent Audiology & Hearing) is the only comprehensive audiology clinic in Olympia, Lacey, and Chehalis. We provide diagnostic hearing and balance evaluations, hearing aids, tinnitus evaluations and counseling, cochlear implants, personalized treatment plans, and hearing loss prevention counseling. We accept all insurances. Vega Au.D., FAAA
Doctor of Audiology, Owner

Dr. Alison Vega, our owner, brings over twenty years of experience to serve her customers’ hearing healthcare. As the practice of audiology is as much an art as it is a science, Dr. Vega utilizes best practices in audiology diagnosis and treatment to provide patient-centered care. If you have ever been a patient of Dr. Vega's, you understand the level of care she delivers! Jessica Henderson, Au.D., CCC-A, FAAA
Doctor of Audiology / Clinical Director

Chelsea Ingrim, Au.D., CCC-A
Doctor of Audiology

Erin Catob, Au.D. Doctor of Audiology

OLYMPIA LOCATION
365 Cooper Pt Rd. NW, Suite #101
Olympia, WA 98502
P: (360) 464-9760 | F: (360) 704-7909
www.completehearing.com

LACEY LOCATION
1307 Violet St SE
Lacey, WA 98503
P: (360) 464-9760 | F: (360) 704-7909
www.completehearing.com

CHEHALIS LOCATION
1817 S. Market Blvd
Chehalis, WA 98532
P: (360) 464-9760 | F: (360) 704-7909
www.completehearing.com

Happy St. Patrick’s Day! 🍀  Our CHB team sported a little bit of green today in honor of  ☘️🌈🎩 Today is a great reminder...
03/17/2026

Happy St. Patrick’s Day! 🍀

Our CHB team sported a little bit of green today in honor of ☘️🌈🎩

Today is a great reminder to celebrate the little things that make life meaningful—good health, great conversations, and the people who bring joy and laughter into our lives. those moments clearly is something we should never take for granted.

Wishing you a day filled with luck, laughter, and time spent with the people you love. ☘️

community

03/03/2026

🌎👂🏼👂🏻Today is World Hearing Day 🌍👂🦻🏾

And today, I was reminded exactly why this work matters.

I was in our clinic when a woman walked in visibly upset. Her father’s hearing aids were damaged, and he couldn’t hear anything. They had purchased the devices elsewhere and hadn’t received the help they needed when they went back for repairs. Frustrated and discouraged, they decided to try somewhere new — and happened to drive by our office.

I made a plan to evaluate his current devices to see if I could fix them. She went home to grab them and returned about an hour later with her dad.

After a careful check, I was able to identify the issue and repair the hearing aids in-house. Just like that — sound was restored.

The relief on his face.
The gratitude in hers.

She said something I won’t forget:
“You never know how much hearing loss impacts your life until you lose it.” 🥹 — and then she sent us flowers 😍💐

Hearing connects us to our families, our independence, our confidence, and our safety. When it’s gone — even temporarily — the world can feel isolating.

On this World Hearing Day, let this be your reminder:
✔️ Don’t ignore changes in hearing
✔️ Advocate for yourself or your loved ones
✔️ Seek care from providers who truly listen

Today I had the privilege of giving the gift of hearing back — and that is why I love being an audiologist. 💙

Ever stop and notice how much sound is part of your day? Imagine waking up tomorrow and hearing nothing at all. This Wor...
03/03/2026

Ever stop and notice how much sound is part of your day? Imagine waking up tomorrow and hearing nothing at all. This World Hearing Day, appreciate those routine sounds you may take for granted.

In January, Dr. Vega had the wonderful opportunity to join KING 5’s New Day to talk about hearing health and why protect...
03/02/2026

In January, Dr. Vega had the wonderful opportunity to join KING 5’s New Day to talk about hearing health and why protecting your hearing is so important at every stage of life.

In this segment, she shares insights on the early signs of hearing loss, common misconceptions about hearing aids, and how today’s technology is making better hearing more accessible and life-changing than ever. Hearing health impacts everything from communication and relationships to cognitive wellness, and we are passionate about helping people understand the steps they can take to protect it.

If you or someone you love has noticed changes in hearing, this interview is a great place to start the conversation.

For more information or to schedule a hearing evaluation, visit our website or contact our office directly. Your hearing matters — and it’s never too early (or too late) to prioritize it.

Dr. Alison Vega shares what changes to watch for and why early conversations make a big difference. Sponsored by Complete Hearing and Balance.

We were proud to sponsor the inaugural poker tournament hosted by the  Yelm Rotary Club ♠️♥️♣️♦️What an incredible turno...
03/01/2026

We were proud to sponsor the inaugural poker tournament hosted by the Yelm Rotary Club ♠️♥️♣️♦️

What an incredible turnout and a huge success — all to support their youth programs right here in our community. Investing in kids is investing in the future, and we’re honored to play a small part in that mission.

Complete Hearing & Balance had two players representing us at the tables. While they didn’t take home the tournament trophy, they absolutely won when it came to connection — meeting amazing people in Yelm, building new relationships, and having a whole lot of fun along the way.

We love showing up for our community — both inside and outside the clinic.
….And speaking of Yelm… our Yelm clinic is officially open for business on Thursdays!
If you or someone you love needs hearing or balance care, call us at 360-704-7900 to schedule an appointment in our Yelm location.

Here’s to community, connection, and supporting our local youth 💙

Today I had the privilege of speaking at the 14th annual Seattle Otology & Rhinology (SOAR) conference  The audience was...
02/27/2026

Today I had the privilege of speaking at the 14th annual Seattle Otology & Rhinology (SOAR) conference The audience was a room full of otologists & I spoke about cochlear implant candidacy.

As a private practice audiologist, these conversations matter deeply to me.

Because candidacy isn’t just a checklist.
It’s not just a hearing test.
It’s not just a referral.
It’s not just a treatment option.

It’s access.
It’s advocacy.
It’s making sure patients understand all of their options — including cochlear implantation — without delay or gatekeeping.

From the private practice side, we see patients longitudinally. We see the frustration before they’re referred. We see the missed opportunities. And we have the responsibility to bridge that gap.

When surgeons value audiologists as strategic partners in identification, counseling, and long-term outcomes, the entire care model strengthens.

Grateful to collaborate with brilliant physicians who recognize that audiology isn’t ancillary… it’s foundational.

This is how we move the standard of care forward.

WomenInHealthcare Otology

Your ears work hard while you move. Keep them safe with simple tips to protect your hearing during workouts and stay act...
02/26/2026

Your ears work hard while you move. Keep them safe with simple tips to protect your hearing during workouts and stay active without missing a beat.

There is still time to register! Join us to support the  — proceeds go to support programs for kids in the Yelm communit...
02/26/2026

There is still time to register! Join us to support the — proceeds go to support programs for kids in the Yelm community! Gambling with a purpose!!! 🤷🏼‍♀️🎰♠️♥️♣️♦️♠️♥️♣️♠️

Regular exercise keeps your heart strong and blood flowing to your brain and ears. That circulation supports both hearin...
02/20/2026

Regular exercise keeps your heart strong and blood flowing to your brain and ears. That circulation supports both hearing and memory.

It doesn’t have to be strenuous to be beneficial, a large study finds

Your hearing and your heart are part of the same story when it comes to your overall health. When one changes, it can be...
02/18/2026

Your hearing and your heart are part of the same story when it comes to your overall health. When one changes, it can be worth taking a closer look at the other. https://bit.ly/40gVeCN

Want to do something charitable this month??Sign up to play poker in the Yelm Rotary inaugural Poker Tournament!!   ♠️♥️...
02/13/2026

Want to do something charitable this month??

Sign up to play poker in the Yelm Rotary inaugural Poker Tournament!! ♠️♥️♣️♦️

Friday, February 27, 2026, at the Yelm Moose Lodge

Doors at 5:00pm, cards at 5:30pm.

$75 buy-in, $20-$40 rebuys.
The Moose will provide a no-host bar and food is available for purchase. 21+.
CASH Prizes: 1st $1,000 | 2nd $750 | 3rd $500 | 4th $250 | 5th $100

All money raised goes to support local youth programs – scholarships, classroom supplies for teachers, school pantries and our Summer Food Program that packs bags of food for kids who rely on school meals during the year, so they don’t go hungry over summer break.

Seats are limited to 80 people, so be sure to register and pay online now to lock in your spot:
If space is available, the day of registration is $100

https://www.yelmrotary.org

Address

365 COOPER POINT Road NW
Olympia, WA
98502

Opening Hours

Monday 7:30am - 6pm
Tuesday 7:30am - 6pm
Wednesday 7:30am - 6pm
Thursday 7:30am - 6pm
Friday 7:30am - 6pm

Telephone

+13604649760

Website

http://www.completehearing.com/

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Our Story

Ascent Audiology & Hearing is unlike any other audiologist practice in Olympia. We provide a full scope of audiological services including prevention, diagnostic evaluations for hearing and balance, Hearing loss treatment, Surgical treatment options, hearing aids and assistive technology, counseling and personalized aftercare. We have a patient centered approach and design treatment plans with each patient’s specific goals outlined.

We originally opened our doors in July of 2011. After 7 years of working in an ENT setting, Dr. Vega wanted to provide better treatment options to her patients. In a private practice setting, Dr. Vega prides herself in offering the most comprehensive diagnostic and treatment options available in the South Sound area. We are the only audiology practice providing cochlear implant services and vestibular evaluations south of Tacoma and North of Portland. We are constantly working diligently to be the best. We take hearing healthcare very seriously. Dr. Alison Vega, who brings over a decade of experience to serve her customers’ hearing healthcare, leads a team of audiologists at Ascent Audiology & Hearing. As the practice of audiology is as much an art as it is a science, Dr. Vega and her team utilize cutting-edge hearing technology with quality personal attention to ensure you receive superior hearing healthcare every time. guaranteed. Alison P. Vega AU.D., CCC-A, FAAA Doctor of Audiology, Owner Jessica Hesson, Au.D., CCC-A Doctor of Audiology Caney Demars, Au.D., CCC-A Doctor of Audiology

Carrie Phelps office manager

Jori Benson billing manager OLYMPIA LOCATION 365 Cooper Pt Rd. NW, Suite #101 Olympia, WA 98502 P: (360) 464-9760 | F: (360) 704-7909 www.AscentAudiologyOlympia.com