Pet Heaven Funeral Home provides a choice for clients with their pets’ afterlife care. We are a division of DGS of WNY located in Buffalo, NY.
Our trained, certified staff understands how important it is to properly say goodbye to every member of your pet family. Pets bring so much love, joy, and happiness to us that they are often considered family members. When a beloved pet dies, the loss can be devastating. During this time of loss, pet owners expect a very high level of care for their pet and many seek the same level of care for their pet as they do for their human family members. Unfortunately for decades and even still to this day, there is a significant lack of information available to guide grieving families for their pets afterlife care. Service levels and operational practices vary greatly between cremation providers with quality not assured. This is extremely concerning to us especially because it is very challenging for pet owners to find accurate information regarding their pets aftercare. We want your beloved pet family to be handled with the utmost respect and dignity that they deserve.
11/17/2025
*Owner was located. Thank you!!*
This good girl was found today on Chestnut Ridge Road. She has a microchip that is registered to a dog rescue in North Carolina that is permanently closed. She has no tags. If you know who she belongs to please contact us.
11/13/2025
Kindness comes in many forms — especially the gentle kind our pets show us. 💕
In honor of World Kindness Day, share a photo of your beloved companion below. Let’s fill our feed with love and happy memories!
11/12/2025
🪽Today, we pause to remember the cherished pets who have crossed the Rainbow Bridge, leaving paw prints on our hearts and in the lives of their families.
Forever in our hearts, until we meet them again🌈
11/04/2025
🐾 November is Adopt a Senior Pet Month. Older pets have so much love left to give — they’re wise, loyal, and full of gratitude. If you’re considering adoption, open your heart to a senior pet. They deserve comfort, care, and a loving home in their golden years 💛
10/03/2025
Our apologies - we will be closed tomorrow, Saturday October 4 and will reopen on Monday morning at 9am.
🚧 Important Notice 🚧
We will be closed tomorrow, October 3, due to building maintenance.
We apologize for any inconvenience this may cause. However, our Buffalo location, DGS of WNY will be open from 8am to 5pm.
Please feel free to contact us at 716-828-2228 for any assistance.
Thank you for your understanding! 🙏
10/02/2025
🚧 Important Notice 🚧
We will be closed tomorrow, October 3, due to building maintenance.
We apologize for any inconvenience this may cause. However, our Buffalo location, DGS of WNY will be open from 8am to 5pm.
Please feel free to contact us at 716-828-2228 for any assistance.
Thank you for your understanding! 🙏
09/22/2025
We are closed today, but we’ll be reopening tomorrow morning at 9 AM. Our Buffalo location (DGS of WNY) is open today from 8 AM–5 PM, and our team there is happy to help if you need anything. Please don’t hesitate to call DGS for assistance.
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Our trained, certified staff understands how important it is to properly say goodbye to every member of your pet family. Pets bring so much love, joy, and happiness to us that they are often considered family members. When a beloved pet dies, the loss can be devastating. During this time of loss, pet owners expect a very high level of care for their pet and many seek the same level of care for their pet as they do for their human family members. Unfortunately for decades and even still to this day, there is a significant lack of information available to guide grieving families for their pets afterlife care. Service levels and operational practices vary greatly between cremation providers with quality not assured. This is extremely concerning to us especially because it is very challenging for pet owners to find accurate information regarding their pets aftercare. We want your beloved pet family to be handled with the utmost respect and dignity that they deserve. Be an informed pet parent, ask questions, and demand detailed answers.
FREQUENTLY ASKED QUESTIONS:
What should I do if my pet dies at home?
Unfortunately, death can happen at any time. First thing is to give yourself a moment to grieve. Losing a pet is extremely difficult and sometimes pet parents make rash decisions when emotions are high. For some people, it is best to contact a friend or family member to help you emotionally and/or physically through this process. If cremation is the option you decide, you are welcome to call us to make an appointment to bring your pet in to us. If our business is closed, you can email us at info@PetHeavenFuneralHome.com us or text our mobile phone at 716-984-4687 and we will help answer any questions you may have. If you cannot bring your pet directly to us, we can arrange a pick-up at either your home or your veterinarian. It is always advisable to place the body in an airtight plastic container or wrap them tightly in a blanket. If small enough, they can be stored in a cool, dry area until it is time to transport the pet.
What does Pet Heaven Funeral Home offer?
Pet Heaven is unique in that we offer everything that a grieving pet owner would need. We cannot bring your beloved pet back, but our objective is to lessen your pain during this time. We offer pick-up services, guest waiting area, viewing parlor, and private offices. We have a large supply of urns, markers, monuments, books, cards, and other bereavement products.
How do I know that my pet will be cremated alone?
Pet Heaven has two state-of-the-art crematories on location. At your written request, we will privately or communally cremate your pet. Private cremation guarantees that your loved one will be alone in the chamber and you will receive only their cremated remains. We provide a private observation window if you desire to witness these proceedings. (Please note, we cannot offer viewing of cremation for all pets. Please call for details.)
What kind of pets do you cremate?
We can cremate any animal under 500lbs. Dogs, cats, hamsters, guinea pigs, reptiles, fish and many more. We care about each pet that comes to us, no matter what they are.
How much do your services cost?
Prices vary depending on the weight of your pet. With our group cremation services, the ashes are not returned to the pet-parent. Our private cremation services include the cremation, private viewing, temporary urn and required paperwork. (Pets are weighed at our facility upon arrival. Prices are based off our certified scale calculation.)
