07/13/2025
Based on what’s going on in the comments of my last post, let me try to explain my strategy so that you all can stop speculating :-)
First off, those 209 orders are packed and ready to go, but haven’t been shipped yet. I’m not ready for that much mouse activity yet! The gals will ship them tomorrow. Shipping notifications are emailed after the shipping label is printed, so if you get a shipping notification tomorrow, you’ll know that you were one of the 209 :-)
I added pictures of packing slips for four different February orders. It lists everything in location order so that we know where to find the products for that order.
Locations are as follows:
01 - paper
02 - die cuts
05 - die cut kits
Picture #1 - See the locations that just say 02 and 05? There are a total of 10 items on this order that we have zero quantity on hand and have not cut for the first time yet since the great “location relocation“ project at the end of 2024.
Picture #2 - There are only two items on this order that have zero QOH.
Picture #3 - Just like fabric, carpeting and tile, our paper has dye lots. Sometimes it’s barely noticeable and sometimes you wouldn’t even think you were looking at the same thing. In order to ensure that the paper you order matches dye lots, any quantities of four or more I order specifically from my printer for each order.
Picture #4 - During the great “location relocation“ project, I moved all of our best selling papers to the first 10 paper racks so that I could keep a larger quantity in stock. Chances are high that the first two items in this order are sitting in the paper racks.
Yesterday we pulled orders that needed a quantity of one of items that we have in stock regardless of the date the order was placed.
Next we’re going to work on orders that we have all the items for that I don’t need to specifically order more paper for to ensure the dye lots match.
We’re also going to batch together all the custom die cut orders so that we can be more efficient. For example, the custom baby girl die cut has all the same pieces for each one and only the name is different. So instead of cutting them one by one as we get to each order, we’re going to cut all the custom baby girl die cuts for all of the outstanding orders at once.
As I said when I first explained that we were not going to be going in chronological order, I’ve spent a lot of time thinking about how to balance out older orders with newer orders…smaller orders with larger orders…orders that we have everything for with orders that we have to cut almost everything for…orders that I have all of the paper for with orders that I need to order from the printer, etc.
I know many of you think we should just be going in order so that I can say “We’re on February X and then we’ll move onto February Y” so that you would know your exact place in the “queue”.
But that is not what is best for SYT as a whole and I’m not doing that.
“Why not” you ask?
Because I am in a race to get caught up before I run out of money. A race that was made exponentially worse by having to pick up and move out of our location of 22 years with only 30 days notice, which took every dime I had left to accomplish.
If you look at the comments from all of my posts, there are one after the other of customers saying “I can’t wait until you get caught up so I can place my order!” Our revenue has dropped close to 70% since this debacle began. That is not sustainable in order for us to stay in business.
My two remote employees have seen an almost 75% decrease in their pay for the past 60+ days. It is only because of their loyalty to SYT based on a combined 31 years of employment that their spouses are picking up extra shifts so that they can make their house payments instead of finding another job. Personally, I have only been able to take one paycheck since April (thanks honey for paying my rent 😘)
We would have been caught up by now if we hadn’t had to move. I refuse to believe that the plan of the universe or God or whoever is in charge is to let me/us work this hard and get this far and then fail.
We are working as hard as we can to get through the outstanding orders as quickly and efficiently as we can. And when someone has a “scrapbooking crisis/emergency” we’re doing the best we can to accommodate them. Being nice about it helps :-)
Ever since I discovered the extent of the damage done to my company in my absence, I’ve worked my 🫏 off to fix everything. The last thing I want to do is get all caught up and then end up even further behind then when this started because “Oh! You’re all caught up! Here’s the order I’ve been holding onto for months!“
As long as you know that it might take a little bit, spreading it out over smaller orders would be a lot more helpful to us :-)
The support we’ve received during all of this has been nothing short of phenomenal and I am so grateful to each and every one of you for being such inspirational cheerleaders.
We were taught growing up “If you can’t say something, nice, don’t say anything at all.” If you’ve forgotten how to human and can’t do that, please shop for your scrapbooking supplies at Hobby Lobby.
Oh…wait…🙂