Medlen Family Care

12/07/2025

Tricia Rausch may only be with us part-time, but her impact is anything but small. Her full-time work at Advent supporting parents and families through the heartbreak of infant loss is nothing short of extraordinary. The compassion she brings to such unimaginable moments speaks volumes about the kind of nurse and human she is.

We are truly lucky to have her as part of our team, and even luckier to witness the kindness and strength she pours into every patient she touches.

Here’s to you, Tricia. Thank you for the heart you bring into this world!

11/11/2025

The Food and Drug Administration says it will remove a long-standing warning from hormone-based drugs used to treat menopause symptoms in women.

11/04/2025

I wanted to share a quick update about this week’s schedule. I’ll be undergoing a surgical procedure on Thursday, November 6th, and will be out of the clinic Thursday and Friday to rest and recover.

➡️ Patients already scheduled for Wednesday will still be seen as planned, but no new appointments will be added that day.
➡️ On Thursday, I will be unable to respond to patient portal messages. Our receptionist and nurse will monitor messages and calls and respond as appropriate.
➡️ I’ll resume checking messages personally as soon as I’m able.

Thank you all for your patience, understanding, and support while I take a short time away to focus on my health. 💙

— Holly Medlen, APRN
Medlen Family Care, Paola, KS

10/22/2025

Good morning, we are currently experiencing scheduling issues which indicate no available appointments on our website. To schedule, please contact our receptionist, Anna, at 913-388-3631 while IT addresses this problem. We’ll let you know when it’s back up and running.

10/18/2025

Dear patients,
To ensure timely and secure handling of your medical needs, I respectfully request that you refrain from contacting me via Facebook Messenger or my personal/business cell phone. For non-emergent matters, please utilize the patient portal for all communication regarding care or contact the office. Please allow 24-48 business hours for responses. Weekends szcluded

This ensures your privacy and enables me to manage your health concerns more effectively.
Thank you for your understanding and cooperation in helping me provide optimal care.

10/14/2025

📣 Important Update from Medlen Family Care

Due to a medical appointment and staff training this morning, the provider will be out of the office until 2:00 PM. The clinic will reopen at that time for scheduled visits.

Anna, our receptionist, will be available during normal business hours to answer calls and assist with scheduling. If she’s helping another patient, please leave a message — she’ll return your call as soon as possible.

We appreciate your understanding as we take this time to continue improving the care we provide. 💙

Thank you for your patience and support!
— Holly Medlen, APRN & the Medlen Family Care Team

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10/10/2025

Great news! We're launching a new electronic refill system later this month to make refilling your prescriptions faster and easier. To take advantage of this new process, simply contact your pharmacy to request your refills. They will send the request directly to us, and we'll get it processed right away!

10/06/2025

You may notice that we have limited availability between now and October 21st. We are adding new computer programming. If you are sick and need seen sooner please reach out through your patient portal or give us a call at 913-388-3631. Thank you for your patience as we work to provide you with the best care.

10/01/2025

Anyone interested???

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09/22/2025

Opening late today (9 am)

08/31/2025

The office is closed Monday for Labor Day

08/25/2025

Appointments are limited this week, I apologize. There some appointments for sick visits - if you do not see any available slots please call the office there may be some places we can work you in. I was out of the office because of illness last week so many patients had to be rescheduled.