Brightree

04/03/2026

Faster onboarding for new users and product lines. Faster fulfillment that helps move patients from intake to care sooner.

Cleaner processes. More consistency across workflows.

When your tools work smarter, your team can too.

Learn more: https://link.resmed.com/4bKuOQr

04/02/2026

CPAP resupply sits at the center of a growing challenge for sleep providers: protecting margin while maintaining strong patient outcomes.

In a recent HME Business Voices article, Brightree’s Mike Lorenz discusses the biggest cost drivers in resupply operations and why automation is becoming a critical lever for providers.

From reducing administrative touchpoints to enabling digital outreach through text, email and apps, technology is helping providers create more efficient operations and better patient experiences: https://link.resmed.com/4m5yUGr

03/31/2026

Once documentation comes in, your team still has to sort it, validate it and determine qualification based on product and payer requirements that often vary widely.

What if you could give that time back to your team and keep the focus on patient care?

With Brightree Intelligent Document Automation for patient qualification, you can.

Find out more: https://link.resmed.com/4v4ToTS

03/30/2026

What does AI look like when it’s built with the patient in mind?

In a recent episode of the HME News podcast, Justin Lewis from Brightree breaks down how providers can move beyond common misconceptions and use AI in ways that truly support 24/7 resupply convenience.

Think faster responses for routine requests. Better call volume management. Seamless handoffs when a live agent is needed. And more time for staff to focus on high-impact interactions.

Real strategy. Real outcomes. No buzzwords.

Listen to the episode:

Welcome to a special episode of HME News in 10, sponsored by Brightree. Today’s guest is Justin Lewis, senior director of Brightree’s ReSupply LiveCall Service. He offers a reality check on AI and how to use it in a way that actually improves patient experience. “We put a lot of thought into h...

03/27/2026

With Brightree Intelligent Document Automation for patient qualification, you can review incoming documentation and quickly determine whether patients meet product and payer requirements with greater confidence.

Discover the solution: https://link.resmed.com/4rS83it

03/24/2026

Designed to work the way you do. Intelligent Document Automation for patient qualification is native to Brightree, which means teams can stay focused inside one workflow while qualifying patients.

No extra tools. No switching screens. Just a streamlined experience.

Find out more: https://link.resmed.com/4d1RgFQ

03/23/2026

As reimbursement pressures grow and staffing challenges continue, CPAP resupply programs are under more scrutiny than ever.

In a recent HME Business Voices interview, Brightree’s VP of Resupply, Mike Lorenz, shares where providers are losing margin today and how automation and AI can help address labor-heavy workflows like documentation, eligibility checks, and patient outreach.

Learn how tech-enabled outreach can reduce staff workload while improving patient adherence and resupply performance heading into 2026:

This article is sponsored by Brightree. As reimbursement tightens and staffing challenges persist, sleep providers are feeling increased pressure to protect margin while maintaining strong patient outcomes. CPAP resupply programs sit at the center of that tension. In this Voices interview, Mike Lore...

03/20/2026

Brightree Intelligent Document Automation for patient qualification helps your team quickly understand qualification status and move documentation forward with confidence.

Less manual review. More consistency. Faster decisions.

Learn more: https://link.resmed.com/4bEF7Eu

03/18/2026

Meet the teammate who knows the payer rules, helps catch denials before they happen, and qualifies documentation in seconds.

Brightree Intelligent Document Automation for patient qualification is now available, helping providers reduce manual work and move documentation through the process faster.

Learn more: https://link.resmed.com/4rTrmbf

03/17/2026

AI is everywhere and knowing its true value. 💡

Join our upcoming webinar with HME News to learn how AI transforms automated resupply into a smarter, more responsive workflow that improves patient experience and operational efficiency.

📆 Wednesday, March 18 | 2–3 p.m. ET

➡️ Register now: https://link.resmed.com/4ltQjbs

03/16/2026

AI in HME is getting a lot of attention right now. But what actually works in the real world?

In the latest HME News podcast, Brightree’s Justin Lewis shares a practical look at how AI can improve resupply workflows and support patients around the clock.

From handling routine order status requests to helping teams manage call volume spikes, AI can reduce manual work and free up staff for more complex conversations. The focus should always be on improving the patient experience and delivering measurable value.

Listen to the full episode here:

Welcome to a special episode of HME News in 10, sponsored by Brightree. Today’s guest is Justin Lewis, senior director of Brightree’s ReSupply LiveCall Service. He offers a reality check on AI and how to use it in a way that actually improves patient experience. “We put a lot of thought into h...

03/12/2026

Manual tasks may be reduced, but resupply challenges haven’t disappeared.

In this webinar with HME News, we’ll show how AI builds on automation to help identify at-risk patients, improve retention, streamline outreach, and scale operations without adding staff.

⏰ Wednesday, March 18 | 2–3 p.m. ET
👉 Register now: https://link.resmed.com/4um2ATm