Shopko Optical

11/01/2022

Experience the convenience of Digital Eye Exams, now available at your Pewaukee optical center! Call us at 262-820-2656 to schedule an appointment. Learn more: https://bit.ly/3FAPDOt

09/27/2022

The views ahead 🍂 can definitely make you appreciate having clear, healthy vision. Find peak times to view the fall colors in your area: https://www.travelwisconsin.com/fall-color-report

Use to share your favorite sights of the season!

The 2022 Wisconsin Fall Color Report is the most comprehensive in the state. Get the best locations for viewing fall colors on our peak fall foliage map!

07/22/2022

We can't wait to see you at the Waukesha Farmers' Market tomorrow!

I JUST CAN'T WAIT! Tomorrow, Waukesha Farmers' Market, Green Bay Packer GREAT AHMAN GREEN is going to be there! So, grab a taco from Mami Feliz Mexican Cuisine, a cupcake from Cupcakes by Jordan James, and some coffee from Catrina Café, and a book or two from me (to read while you stand in line). After you've gotten your autograph, stop by and pick up your honey and soap from Honey Bee Artisans, earrings from Everything Emily Studio! It's all here, seriously! See you at the market!

01/19/2021

Wisconsin, we’ve got you covered! Shopko Optical Pewaukee is an in-network provider for DeltaVision along with many other major insurance plans. Make your appointment today: https://bit.ly/35VpveG

06/16/2020

POSITION SUMMARY:
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

DUTIES AND RESPONSIBILITIES:
CUSTOMER SERVICE
• Provide excellent customer and patient service according to company and store standards
• Analyze patient eyewear needs
• Recommend specific lenses, lens coatings and frames to satisfy patient needs
• Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with proper frame repairs and adjustments
• Show patients how to insert, remove and care for their contact lenses
• Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS
• Maintain a complete knowledge of third-party plans and claims
• Explain promotions and special lens offerings to patients and customers
• Balance accounts
• Prepare work orders containing specific instructions for Optical Lab
• Process medical billing information
• Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
• High School Graduate or equivalent
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Able to handle multiple customer interactions/phone calls at a time
• Able to work with patient eyewear needs including analysing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Ability to grip and hold items
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required

05/11/2020

Your Pewaukee Shopko Optical is now open for all eye care and eyewear needs by appointment. View the precautions we're taking to protect your safety: https://bit.ly/2YIwapC

10/08/2019

There's a new Shopko Optical store in Pewaukee! Get your next appointment on the books now: http://bit.ly/3390s3U