11/26/2025
Lisa Sator represented HUP Nursing at the NGPX Conference in Palm Springs!
NGPX is more than a conference—it’s a community of changemakers reimagining the patient experience. In a time of rapid transformation, rising expectations, and advancing technologies, NGPX creates space to connect, share, and grow with others who believe putting patients first isn’t just a goal—it’s a responsibility.
Lisa took the stage on a national panel discussing The Future of Patient Experience, sharing how our HUP team leads the way—and why we’re ranked #1 in patient experience in the Vizient database.
The takeaway? As healthcare becomes more tech-forward, the human element matters more than ever. Our nurses, ambassadors, patient coordinators, and care teams prove this every single day. You’re the ones closest to patients when it matters most—and that’s exactly why HUP continues to lead.
Through bold ideas, actionable strategies, and authentic storytelling, NGPX empowers healthcare leaders to spark innovation, elevate well-being, and build a more human, connected, and impactful healthcare system. 🌟
A special shoutout to Cassandra Cisneros, Director of Patient Experience at PAH, who also presented and represented Penn Medicine at NGPX! 👏
