03/05/2026
🌟 Staff Spotlight: JaQualia Smith ~ Certified Benefits Counselor & Financial Specialist
JaQualia helps people understand how work and income impact federal benefits, focusing on Social Security programs like SSI, SSDI, and work incentives. By working with a Benefits Counselor like JaQualia, people can make informed, confident decisions about employment and financial stability.
JaQualia works primarily with people with disabilities, breaking down complex systems into clear, respectful, and manageable steps that support each individual's goals, removing uncertainty as a barrier to progress. What she finds most fulfilling is helping people replace fear and confusion with clarity and confidence.
JaQualia joined enTRUST in March 2025 after her sister, also a Benefits Counselor, encouraged her to apply. Though initially skeptical and nervous about the change, it became one of the best decisions she’s made—and she truly enjoys helping others maintain their benefits.
Outside of work, she is married, a proud parent of five children and one grandson, and enjoys family time, painting, fixing things around her home, skating, and reading.
