11/03/2025
Meet Kenneth Thomas, pharmacist supervisor at VA Pittsburgh Healthcare System.
Q. Are you or a family member a Veteran?
A. Both of my grandfathers and four of my uncles are proud Veterans.
Q. Why did you want to work at VA, and how long have you been at VA Pittsburgh?
A. My professional background includes a lot of time with retail health care and community pharmacy. I was able to meet many Veterans in that role and jumped at the opportunity to join VA Pittsburgh three years ago so I could share my patient-centric approach with all Veterans that visit us at VAPHS.
Q. What is your favorite part of your job at VA Pittsburgh?
A. Every day is an opportunity to learn. VA Pittsburgh is home to so many services, including specialty care, that always challenges me to learn something new as I interact with Veterans, support persons, and health care and other professionals and staff to deliver the best care and experience.
Q. What is one thing that Veterans should know about VA that most don’t?
A. We need your feedback! VA Pittsburgh regularly uses Veteran feedback from surveys like VSignals to help us make changes to improve care and patient experience. In pharmacy, we have used this feedback to help Veterans track prescription orders and make requesting refills simpler.
Q. What's one thing that always brings a smile to your face, no matter how tough your day has been?
A. A well-timed joke, especially a “dad” joke. Work and life can be stressful. Sometimes, something simple and light-hearted can turn a day around.
Q. When you are not at work, what would we most likely find you doing?
A. Coaching youth sports – cross country, basketball and track and field – at my children’s school.
Q. What's your favorite way to relax?
A. Sitting at a campfire or cooking, but always with my family and dog nearby.
Q. If you could live anywhere in the world for a year, where would it be and why?
A. Anywhere that would give me the chance to golf all year - Bermuda would be a good option!