Berkshire Health Systems

02/23/2026

Thank you, Keyana Hodges, Room Service Host, and Christine LeClair, Patient Services Manager, for your outstanding contributions to patient experience and team excellence.

Keyana demonstrated exceptional patient-centered care during a lunch delivery, setting up the tray, explaining items, and promptly addressing a missing item. Her attentiveness and compassion created a reassuring patient experience.

Christine’s leadership and commitment to staff training are evident in the high service quality across her department. Her coaching fosters excellence, accountability, and compassion, benefiting both staff and patients.

Together, Keyana’s service excellence and Christine’s strong leadership highlight the positive impact of teamwork and compassionate care, and we thank them both for their continued dedication and for exemplifying BHS's values.

02/19/2026

February is American Heart Month! Take proactive steps to protect your cardiovascular health by staying informed, making heart-healthy choices, and working with your healthcare provider to keep your heart strong for years to come.

Although it is rare, cardiac amyloidosis is an important heart disease to pay attention to because its symptoms can be easy to overlook and often resemble those of other heart conditions and health problems.

Learn more about cardiac amyloidosis in this month's health take-away by BHS cardiologist, Andrew Potash: https://www.berkshirehealthsystems.org/news/put-your-heart-first-this-february/

02/18/2026

In countless operating rooms, delivery suites, and trauma settings across the country, you’ll find practicing the science and heart of anesthesia. These highly trained professionals guide patients through their most vulnerable moments with unique skill, compassion, and reassurance. We celebrate the 75,000+ Certified Registered Nurse Anesthetists and residents in nurse anesthesiology programs across the United States.

Berkshire Health Systems is proud to recognize our very own CRNAs, who practice at all 3 of our hospitals and in every major procedural service. 💗

02/17/2026

In case you missed it, listen to Alicia Emerson, a nurse practitioner with BHS, share key insights on WSBS Radio about how to keep your heart in top shape!

February is "American Heart Month," and we recently spoke with Alicia Emerson, RN, Cardiology Service Line Administrator for Berkshire Health Systems, about local cardiac services, chest pain symptoms, tips for maintaining a healthy heart, and more.

02/17/2026

A healthcare career is more than just work: it’s a calling to make a meaningful impact in people’s lives. 🩺

At Berkshire Health Systems, we provide paid training programs that help you build valuable skills, earn professional certifications, and accelerate your journey toward your future in the healthcare field.

Explore all of our BHS Pathway Program opportunities here: https://loom.ly/5H-uGcs

02/14/2026

This Valentine's Day, show your heart some love by having some heart-healthy foods! 💗

Heart-healthy eating patterns can seriously improve your cardiovascular health. The foods you choose can affect your blood pressure, inflammation, cholesterol, and triglyceride levels, making every bite an opportunity to protect your heart.

02/13/2026

At Berkshire Health Systems, we believe movement, teamwork, and community make us stronger. That’s why we’re proud to sponsor the Bay State Games and provide care that helps athletes, families, and fans stay healthy on the field and beyond.

Learn more about how we support our community at berkshirehealthsystems.org/community

02/11/2026

Berkshire Medical Center is proud to announce it has earned The Joint Commission’s Gold Seal of Approval® for Advanced Total Hip and Knee Replacement Certification, demonstrating ongoing compliance with top performance standards.

The certification, offered in collaboration with the American Academy of Orthopaedic Surgeons, highlights our commitment to safe, high-quality patient care from pre-surgical consultations through surgery, rehab, and follow-up.

Congratulations to our surgeons and advanced practice providers at Berkshire Orthopaedic Associates and our surgical services team at BMC, who provide the highest standard of care for our hip and knee replacement patients.

🔗 Learn more about this certification on our website: https://www.berkshirehealthsystems.org/news/bmc-earns-gold-seal-advanced-certification-for-hip-and-knee-replacement/

02/09/2026

During the winter, the harsh weather and ice can cause an increase in injuries from falls, frostbite, overexertion, and more. 🥶 If you are concerned about a winter-related injury, ache, or pain, call the BHS Nurse Line.

The BHS Nurse Line is a FREE community service that helps with your health questions and explains the services available. Let our nurses guide you to the right services at the right time.

📱 Talk to our nurses by calling: 855-855-2000.
🕙 The Nurse Line is available Monday through Friday from 8:00am to 4:00pm.

02/06/2026

Show your heart some love this American Heart Month! ❤️

Follow "Life’s Essential 8" ways of reducing your cardiovascular disease risk: Eat smart, move more, quit to***co, sleep well, maintain a healthy weight, and manage blood pressure, cholesterol, and blood sugar to cut your cardiovascular risk.

Learn more about Life's Essential 8 from the American Heart Association: https://www.heart.org/en/healthy-living/healthy-lifestyle/lifes-essential-8

02/05/2026

Berkshire Health Systems was proud to have our CEO, Darlene Rodowicz, featured at the Massachusetts Health & Hospital Association’s Annual Conference.

Darlene shared how BHS recently opened its third urgent care center in Berkshire County and collaborated with providers to offer non-traditional hours that better serve our rural communities, highlighting BHS's mission to enhance access to care and improve patient experience.

02/04/2026

Our surgical services teams have significantly improved patient experience scores by prioritizing clear communication throughout the surgical/procedural journey. Enhancing the patient experience is a core priority for us because it directly reflects the quality, safety, and trust our patients place in our care.

Our patients' feedback means so much to us. We are grateful to the patients and families who take the time after their visit to complete our follow‑up survey.

Shout out to these awesome teams! 🎆
-Post-Anesthesia Care Team
-Operating Room Team
-Endoscopy Team
-Surgical Day Care Team
-Ambulatory Surgical Care Team