04/24/2026
I’ll be honest: this week threw us for a loop.
A fantastic evaluation with a client, we were genuinely so excited to help. And then, next day... every single follow-up appointment was canceled. Another client who we have been troubleshooting and collaborating with other providers for quite some time decided to step away.
My clinician felt it. I felt it. The heaviness that comes with that feeling of doubt and disappointment
People always say “don’t take business personally,” but when you care deeply about the people you treat, it sits with you. You replay the evaluation, the emails, the sessions, and honestly the plan of care you know to be true. You wonder what shifted. You ask yourself if you missed something.
That’s just being human.
But here is what we are reminding ourselves (and maybe you need to hear this today, too):
Life is incredibly heavy right now. Everyone is stretched thin. Sometimes they need to put their resources elsewhere, or they just aren’t ready for the work yet. None of that makes them wrong.
We can hold the sting of a loss AND still know the immense value of our work.
We still get to wake up and bring our absolute best to the infants, children, and adults who *are* walking through our clinic doors today—the ones who are ready and counting on us.
It is an absolute privilege when a client chooses to invest their time, trust, and resources into us. We never take it lightly.
So we take a breath. We zoom out. We remember our mission. And we keep showing up.
private practice owner, clinician life, healthcare business, clinic management, overcoming setbacks as a business owner, patient care, healthcare provider burnout, therapy clinic, empathetic leadership, small business realities, pediatric therapy, patient evaluations, therapy community