Star EMS

Star EMS Locally owned, locally operated and locally accountable, Star EMS is an area leader providing emergency ambulance services.

Star EMS partners with several communities throughout Oakland County to provide 911 emergency services 24-hours-a-day, seven days-a-week. Our team of experienced EMS professionals works with cities, townships, fire departments and county government to ensure an EMS response strategy that allows for the most appropriate response with the highest level of patient care our ultimate goal. The Star EMS dispatch center is state-of-the-art, utilizing a computer aided dispatch system and staff certified as emergency medical dispatchers. Several local communities transfer their 911 calls to the Star EMS dispatch center so that we may provide the caller with over the phone instructions so the caller knows exactly what to do until help arrives. This combined with our unparalleled commitment to customer service, dedicated staff, and competent leadership, has earned Star EMS the reputation as being a “first class” provider that you can count on. Disclaimer:

Even though Star EMS is equipped to respond to the most critical illnesses and injuries; in an emergency, direct callers will be instructed to activate the Emergency Medical System in their area by dialing 911.

Halloween is just a day away, and we're celebrating by sharing pictures of our dispatch dog and billing department dog i...
10/30/2025

Halloween is just a day away, and we're celebrating by sharing pictures of our dispatch dog and billing department dog in their adorable costumes.

Gizmo, our dispatch dog, is dressed as a mail carrier, and it's impossible not to smile when you see him. This little guy may be fierce when he's protecting his home, but he's a quiet gentleman in the dispatch office.

Benny, our billing department dog, is a shy pup with a big heart, and he's rocking a lion costume this year. When he's not snuggled up in his cozy bed under his person's desk, he loves to cruise around on the boat or lounge in the sun on the dock.

Happy Halloween, everyone! We'd love to see your EMS dogs or support animals in costume, share your photos with us. Cheers! Huron Valley Ambulance Rapid Response EMS Hart EMS Medical and Event Services Superior Ambulance Medstar LifeFlight Universal Ambulance

Keeping the family, friends and the entire Springfield Township Firefighters in our thoughts  and prayers while they nav...
10/20/2025

Keeping the family, friends and the entire Springfield Township Firefighters in our thoughts and prayers while they navigate and process this unimaginable loss.

Firefighters from the department were called out shortly after 10:03 a.m. Sunday, Oct. 19, for “a report of a traumatic injury after “something had just bl

Recently, Star EMS Paramedic R.J. Lennis and EMT Alex Schlutow responded to a 911 call at a private residence. Moments b...
09/26/2025

Recently, Star EMS Paramedic R.J. Lennis and EMT Alex Schlutow responded to a 911 call at a private residence.

Moments before the 911 call was initiated, the (young person/patient) complained of chest pain to (family) and collapsed to the floor.

The assisting fire department arrived on scene first, and began CPR. With the use of an AED they delivered an initial SHOCK, that brought the persons heartbeat back into a normal heart rhythm. (This is why early accesses to an AED, Automated Defibrillators is important).

Now, with Star EMS's Advanced Life Support unit having arrived on the scene, as these extremely critical medical emergencies go, the patient lost the heartbeat again. But, now, the quick actions of the Star EMS crew, delivering another/immediate SHOCK with the LifePak Cardiac Monitor & Defibrillator, the heartbeat returned, and the patient regained some consciousness, enough to be confused and start fighting against the advanced airway that was put in place to breathe for the patient (this may sound bad, but it is actually a very good sign).

On the way to the hospital, with lights and sirens, the paramedics performed a 12-lead EKG, which showed the patient was having a significant heart attack. Through technology, this EKG was shared with the hospital, from the back of the ambulance, allowing the hospital to be ready and waiting.

After admission to the hospital, and receiving WORLD-CLASS healthcare services/procedures (right here in our own backyard), we are very proud to report that this relatively young patient was later discharged home, with cardiac rehab services and will go on to resume a normal, active life.

We share this because we are immensely proud of these moments. The crew was recognized by the Oakland County Medical Control Authority (the agency that provides oversight to fire department ambulances, and professional EMS agency ambulances, like Star EMS) for their achievement in excellent patient care.

Join me in congratulating R.J. and Alex. Their training, experience, and rapid delivery of emergency medicine was a contributing factor in this patient's survival.

This is just one example of why our EMT's, Paramedics, and EMD Dispatchers do what they do, everyday.

Great Job RJ and Alex.

Note: Alex is carrying on his father's legacy (his dad was a paramedic for over 40 years) and RJ is both a fireman and a paramedic instructor, with decades of experience.

It was a beautiful weather day and a full course at today's Highland/Commerce Golf Outing.  Happy to support this charit...
09/19/2025

It was a beautiful weather day and a full course at today's Highland/Commerce Golf Outing. Happy to support this charity event and the Fire/EMS professionals who work at these two township fire departments! It was a lot of fun for great cause!

09/04/2025
08/27/2025

Big News!

Star EMS is proud to announce we’ve been selected to provide 911 emergency medical services for the City of Troy starting January 2026.

To meet Troy’s ambitious 6-minute response time goal (faster than the county standard), we’ll be adding brand-new ambulances and hiring additional EMTs and Paramedics to serve the community.

Bill Grubb, CEO of Star EMS, said: “Partnering with the City of Troy is both an honor and a responsibility we take very seriously. We are committed to investing in people, equipment, and innovative strategies to make sure Troy residents get the best possible care when they need it most.”

Star EMS is excited to bring our 20+ years of experience serving Oakland County communities to Troy and looks forward to building a strong partnership.

Upcoming Education Events: September 9th (Tuesday) 0800-1630:  Trinity Health Trauma Symposium at Franco AuditoriumOctob...
08/25/2025

Upcoming Education Events:

September 9th (Tuesday) 0800-1630: Trinity Health Trauma Symposium at Franco Auditorium

October 16th, (Thursday) 0830-1600: McLaren Oakland EMS Symposium at M1 Concourse.

October 21st (Tuesday) 0800-1300: Neurological Emergency Conference at Franco Auditorium.

For more information, reach out to the EMS Coordinators at the respective hospitals.

McLaren: chaney@mclaren.org
Trinity: christopher.lopez@trinity-health.org

EMS SymposiumOctober 16th, 2025 0800-1615Note the venue has change to the elegant M1 Concourse (Pontiac).MOH is hosting ...
07/16/2025

EMS Symposium
October 16th, 2025
0800-1615
Note the venue has change to the elegant M1 Concourse (Pontiac).

MOH is hosting its Annual Trauma Symposium for EMS professionals. This event is always packed full because of its informative and engaging presentations.

Register by emailing emsEvent@mclaren.org

EMT's and Paramedics: We hope to see you there!

Address

Pontiac, MI
48342

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