Vetsource

04/22/2026

Veterinary Industry Summary April 5-11, 2026

Year-over-year veterinary industry revenue and visits are holding steady after dropping slightly at the beginning of the month.

04/22/2026

Vetsource's pharmacy teams are at the forefront of our sustainability efforts, showcasing impressive achievements.

🌎 Our Portland pharmacy went paperless in 2020, saving over 850,000 lbs of paper — that’s over 85 million sheets of paper!

🌎 KodiakCoolers are used to ship temperature-sensitive pet medications. Each cooler is made of recycled denim and manufactured in America.

🌎 One third of orders are bottled in biodegradable Rx vials, which decompose in 7 years.

🌎 Chilly W***y, an algorithm developed by team members, is used to determine the appropriate quantity of ice packs for shipping temperature-sensitive items based on ZIP code and weather conditions.

Together, these achievements underscore Vetsource’s strong dedication to sustainability and a healthier future for pets and the planet.

04/14/2026

Here at Vetsource we’re proud to recognize the career moves our associates are making. Meet Lee Malivanh, who is celebrating his 11th year with Vetsource! Lee has had an inspiring journey with Vetsource, starting as a shipping clerk in 2015 and growing through multiple roles within operations.

He was recently promoted to senior pharmacy operations manager, which expands his leadership of the pharmacy technician team across all three Vetsource pharmacies.

“In my whole 11 years, I can confidently say that I’ve never had a day on the job that I didn’t like,” Lee shares. All of us at Vetsource are looking forward to seeing Lee continue to bring his skills to the team!

04/10/2026

Adam Wysocki, founder of VetSoftwareHub, published an article evaluating how human healthcare’s AI evolution will transfer to veterinary care. That industry is shifting from passive databases to "agentic" AI systems that autonomously manage complex workflows.

Healthcare IT leaders have announced AI systems that handle multi-step tasks, such as scheduling, insurance verification, and clinical documentation without a human involved. Some practices have already seen positive results, such as significantly cutting authorization time and reducing billing-related service contacts.

Veterinary Industry Summary March 29-April 4, 2026

Year-over-year veterinary industry revenue and visits are trending upwards after declining earlier in March.

04/07/2026

This spring, we’re bringing our solutions together and enhancing them in new ways. Check out our latest updates!

✔ New global navigation bar minimizes tab switching and streamlines workflows.

✔ Optimized welcome email series, with smarter timing based on visit behavior and deeper personalization powered by PIMS data.

✔ AutoShip details now appear in recommendation emails so clients can see their recurring shipment schedule.

04/03/2026

The UK’s Competition and Markets Authority (CMA) has concluded an investigation into veterinary services. Their final report finalizes a sweeping package of legally binding measures aimed at lowering costs and increasing transparency for pet owners.

These new measures include mandatory comprehensive price lists for standard services, clear branding by large groups, and written estimates for treatments expected to cost at least £500. These changes are scheduled to be fully implemented by late 2026.

Veterinary Industry Summary March 22-28, 2026

Year-over-year veterinary industry revenue and visits are back in the positive as March begins. Service and product revenue are also up.

04/02/2026

Some clients you've known for years. You know their pets by name. You've been there for the hard appointments and the good ones.

And lately, some of them just aren't coming back the way they used to. Not dramatically — just quietly. A little less often.

What you're noticing is real. And our data from 6,451 practices shows it.

The practices holding onto those relationships are doing something different. Our newest white paper looks at what that actually looks like.

Is this something you're seeing at your practice?

Download the report now.
https://vetsource.com/resources/downloads/2026-veterinary-industry-white-paper/

03/27/2026

Hill’s Pet Nutrition has released the 2026 State of the Shelter Pet Adoption report, with a focus on large dogs.

Using data from the ASPCA’s Shelter Animals Count, the report found that large dogs (classified as 55 pounds and larger) face disproportionate barriers to adoption, resulting in longer shelter stays on average. The report also highlights opportunities for shelters and advocates to increase large dog adoptions, exploring successful programs and initiatives.

Veterinary Industry Summary March 15-21, 2026

Year-over-year veterinary industry revenue and visits are back in the positive as March begins. Service and product revenue are also up.

03/24/2026

Are you getting the most of your partnership with Vetsource? Our solutions are better together, allowing you to:

➡️ Do more in less time.
Write a script and place the order in less than a minute, reconnect with lapsed clients without lifting a finger, and make sure your data works for you (instead of the other way around!).

➡️ Stay connected and keep clients loyal.
Make life easier by communicating in a way that works for both clients and staff (whether it’s text, chat, or email), enabling online appointment and refill requests, and rewarding loyalty.

➡️ Go beyond the exam room.
Maintain the connection with clients post-visit via product and service reminders, marketing outreach, and treatment recommendation emails.

Reach out to your account manager to learn how you can take advantage of all Vetsource has to offer.

03/13/2026

Starting on July 1, incoming U.S. veterinary students face a new $200,000 federal loan cap, a figure significantly lower than the median cost of most colleges when living costs are accounted for.

It is anticipated that students may turn to private lenders to make up the difference in borrowing amount and cost of attendance. These lenders often require stricter credit checks and offer fewer flexible repayment options than federal programs.

Veterinary Industry Summary March 1-7, 2026

03/13/2026

Are you leaning on your Vetsource account manager? Your own go-to person is there to ensure you thrive, providing customized, one-on-one support.

“It’s my job to educate them on the platform and how to communicate the benefits to their clients,” shares Rob Perry, Vetsource territory manager.

Watch the video to learn more about how these key partners support your business, then connect with your rep at http://vetsource.com/lp/rxm-customer?utm_source=instagram&utm_medium=social&utm_campaign=20260311_account-manager_social-post&utm_term=link.

03/10/2026

Vetsource’s sales teams recently spent a week together in Kansas City, kicking off the new year in style! Joined by associates from other departments — including marketing, product, operations, and finance — the 4-day event was jam-packed with activities. The annual meeting featured an agenda full of informative presentations, collaborative breakout sessions, a celebratory awards dinner, and fun activities, leaving our teams energized and prepared to tackle 2026.