Vetsource

11/20/2025

Missed doses can set pets’ recovery back, especially for chronic pain and other long-term conditions. Having a refill process in place using Vetsource’s tools helps veterinary practices catch issues before phone lines get tied up with urgent calls. Read more:

Missed doses can set pets’ recovery back, especially for chronic pain and other long-term conditions. A quick refill process check can help.

11/17/2025

We recently visited Pennridge Animal Hospital in Pennsylvania to film a video about how Vetsource’s services help their business thrive in a competitive market. (Spoiler alert: They’re killing it!) We’re putting the finishing touches on the video and can’t wait to share it with you!

11/14/2025

As the U.S. pet-ownership landscape evolves, veterinary industry leaders and practice owners should take note of several key trends highlighted in a new analysis from the International Boarding and Pet Services Association. These trends signal challenges and opportunities as we head into 2026. Learn more in our latest blog post.

Veterinary Industry Summary November 2-8, 2025

New analysis highlights key pet owner trends for veterinary industry leaders to watch as we head into 2026.

11/10/2025

If time between visits is getting longer and follow-through is slipping for your veterinary practice, try these three things:

✅ Time messages in a simple cadence (coming due → due → past due).

✅ Lead with a one-line “why” so clients know what to do — and why now.

✅ Make your pharmacy part of the care plan so refills stay on track.

Read the blog to get short scripts, simple examples, and when to use them:

No time to try out new tools? Here are some ways to use what you already have to make the holiday season easier for your team and clients.

11/07/2025

A new article published in the Journal of the American Veterinary Medical Association (JAVMA) argues that improving affordability and access to veterinary care will require a shift from a provider-centered model to a pet family-centered model of care.
According to authors Emily Tincher, DVM, and Jules Benson, BVSc, a pet family-centered model of care should deliberately integrate each household’s goals, values, and constraints into medical decision-making. Nonjudgmental communication and an explicit understanding of client needs must sit alongside clinical priorities if practices want to remain relevant and sustainable in a changing market.
Get more key takeaways and access the full article in our latest blog post.

Veterinary Industry Summary October 26-November 1, 2025

As veterinary industry revenue is flat and visits decline, a new JAVMA article explores shifting to a pet family-centered model of care.

11/04/2025

What makes Vetsource’s pharmacies so special? Glad you asked!

✅ Unparalleled expertise: Over 15 years of pet pharmacy experience and 125+ specially trained team members.

✅ Unmatched quality control: Clinical reviews by our pharmacists and multiple checks along the way ensure safety and accuracy.

✅ Incomparable operations: Automated checkpoints ensure quick processing and complete accuracy before each item is shipped.

10/31/2025

A new study has assessed how pet owners perceive and access veterinary care, and how those perceptions drive their decisions.
Most respondents defined “access to care” in terms of provider availability, ease of communication, and affordability, and more than half of pet-owning care-seekers reported distrusting their veterinarians.

Veterinary Industry Summary October 19-25, 2025

Veterinary industry visits continue to decline, plus a new study assessing how pet owners access and perceive veterinary care.

10/28/2025

Discover how a pet prescription goes from veterinarian to Vetsource to pet owner — with all the checks and balances in place that guarantee quality and accuracy.

10/22/2025

This month’s associate spotlight is Roger Caulk, a treasury and accounting operations manager based in Portland, Oregon.

Roger has been with Vetsource for almost 5 years and has held 3 different roles on the accounting team. Currently, he collaborates with our controller and accounting team to handle responsibilities related to treasury, weekly cash forecast, relationships with banks, insurance, and liaising with retail partners. In addition, Roger also occasionally works with our finance team and the Mars parent company as well.

Roger believes he has always wanted to work in accounting and that it suits his skillset well. He loves how collaborative everyone is and comments “how friendly and kind and helpful” people are at Vetsource.

10/17/2025

Happy National Veterinary Technician Week!
This week, October 12-18, 2025, the industry is celebrating veterinary technicians and everything they do for their colleagues, clients, and patients.
Learn more, including how practice leaders can best support and retain credentialed veterinary technicians, in our latest blog post on veterinaryanalytics.com.

Veterinary Industry Summary October 5-11, 2025
https://veterinaryanalytics.com/blog/veterinary-industry-summary-october-5-11-2025/

Veterinary industry revenue is up, and visits are down. Celebrating veterinary technicians during National Vet Tech Week.

10/16/2025

Here at Vetsource, many of our associates have worked in a veterinary practice in various roles. We talked to current and former vet techs to find out how their past experience influences the work they do at Vetsource.

“As a Prescription Management implementation specialist, I start my calls by letting them know that I’m a certified vet tech, so they know they are working with someone who understands the nuances of the veterinary world,” Ashley Perez shares. “I try to help practices see the value of having their own online pharmacy and how it empowers them to take back their time.”

10/15/2025

From surgery prep and blood draws to X-rays and ultrasounds, veterinary technicians are superstars behind the scenes. Follow along as Erin from Springhurst Animal Hospital gives you a glimpse into her busy day.
https://www.instagram.com/reel/DGInRaxveI8/