Jessica Royal, LCSW

04/06/2026

Our first burnout recovery box is out in the world 🥹
This is exactly why I created these — to bring a little intentional care into real life, not just the therapy room.

Thank you for trusting me with this 💗

⭐️⭐️⭐️⭐️⭐️
“So thoughtful and adorable — I love it!”

04/02/2026

Let’s talk about invoices 💬

When an invoice is sent, it reflects time and services that have already been provided. As outlined in the initial client agreement, it is the client’s responsibility to complete payment for those services.

It’s also important to understand your individual insurance plan — including copays, deductibles, and coverage limits. While I’m always happy to help clarify general questions, insurance ultimately determines what is (and is not) covered, and any remaining balance becomes the client’s responsibility.

I want to be transparent — running a small private practice comes with a lot of responsibility. It’s already challenging to manage the day-to-day operations, and it becomes even more difficult when I have to spend additional time following up on payments for services that have already been rendered.

At this time, there are a number of outstanding invoices on accounts. To ensure fairness and sustainability of the practice, moving forward copays and out-of-pocket costs will be due at the time of service.

If you currently have a balance, I kindly ask that you take a moment to review and address it. I truly appreciate your understanding and your support in helping me continue to provide care to this community 🤍

03/31/2026

Good Morning!

Thank you for your patience as my kids and I enter dance competition season! We had a very successful outcome in Syracuse!

However, back to business until the next! A couple things.

I am again utilizing my waitlist- as the need continues to grow! I plan to start taking new clients around June- that gives me time to ensure all my current clients and new clients are settled well into a treatment plan.

Second, copays are now due at the time or service. I have alot of outstanding balances that need to be taken care of. Please understand that I have a business to run and payments are the clients responsibility

To caviat off that- no show and cancellation fees will become more strictly enforced. Thank you for your understanding.

Lastly- I am actively in the process of switching to independent billing with Alma outside of Mooney Psychological Services. Effective date for most insurance clients will be May 1st- if you are with Carelon (BCBS) Cigna and Aetna.

That’s all I have for now!

03/24/2026

Excited for the release of these beauties! 🪴

https://serenity-counseling-wellness-boutique.myshopify.com/collections/all

03/23/2026

03/17/2026

In accordance with Potsdam School District, the office will be on a 2 hour delay, which affects all in-office scheduled appointments this morning

Please do not come to the office. I will reach out for further rescheduling options.

Please continue to monitor weather conditions and this page for updates on afternoon appointments.

Thank you and stay safe.

03/09/2026

Art•Therapy

I often use art therapy as part of my work with children — and it’s one of the most powerful tools I use- and one of my favorites!

Children don’t always have the words to explain big feelings like worry, anger, sadness, or confusion. But give them markers, paint, clay, or paper, and suddenly those feelings have a place to go.

Through art, children can:
✨ Express emotions that feel too hard to say out loud
✨ Process difficult experiences in a safe way
✨ Build confidence and creativity
✨ Practice problem-solving and coping skills
✨ Feel seen and understood without pressure
For many kids, creating something with their hands helps their nervous system settle and allows us to gently explore what they are experiencing at their own pace.
Art therapy isn’t about being “good at art.” It’s about giving children a voice in a way that feels natural and safe for them.
Sometimes the most meaningful conversations happen while coloring, building, or drawing together.

If you’ve ever wondered how therapy works with children, sometimes it starts with something as simple as a box of crayons. 🖍️

02/10/2026

Know someone? Let them know!

Serenity Counseling of Potsdam is looking for a dedicated, experienced credentialing coordinator!

Serenity Counseling of Potsdam PLLC