Mercer County E-911

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Mercer County E-911

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Mercer County E-911, 900 Shelter Road, Princeton, WV.

To serve as the communications contact point between the citizens and public safety agencies by accurately identifying the citizen's location, and public safety response needs.

12/25/2025

🎄 From our dispatch family to yours… Mercer County 911 wishes you a safe, joyful, and peaceful Christmas. Whether you're celebrating at home or answering the call, you're in our hearts this holiday season. 💛🚨

12/23/2025

When Santa is tucked in for a long winter’s nap, our 911 dispatchers are wide awake—listening, guiding, and watching over our community through every silent night.

This season reminds us that not all heroes ride in sleighs. Some sit behind glowing screens, steady voices in the dark, making sure help finds its way when it’s needed most. And standing beside them are the incredible first responders who answer every call with courage, compassion, and unwavering dedication.

To our dispatchers, police officers, firefighters, EMTs, paramedics, correctional officers and all who serve: thank you for giving Mercer County the gift of safety, comfort, and peace—day and night, holiday or not.

Because Santa may sleep at night…
but Mercer County’s emergency responders never do. ❤️🎄

12/15/2025

🚨 Winter Travel Reminder from Mercer County 911 🚨

In our region, transportation assistance options are very limited in our area—and unfortunately, breakdowns do happen at the very worst times. If you need assistance, please call 911. We dispatch every call to the appropriate agency, including our local wrecker agencies.

However, please know it is our local responders and agencies that determine what transportation they can provide, so it’s important to be prepared.

Please keep in mind:

**Local roads do not have state or county roadside services available. Mercer County 911 can call you a wrecker to assist you, or provide you a number to the closest wrecker to your location.

**Courtesy Patrol is normally available on Rt. 460 and I-77 from 4 PM to 7 AM. They can assist with battery jumps, fuel, flat tires and most basic automotive assistance.

**The WV Turnpike has their own courtesy patrol, and if you are outside the Mercer County coverage area we will transfer you to them to assist you.

West Virginia winters can bring blizzard-like conditions and blistering cold temperatures. Before you travel, make sure your vehicle is stocked with a winter weather kit:

~Blankets, gloves, and warm clothing
~Flashlight and extra batteries
~Phone charger or jump pack
~Water and snacks

Your safety matters. Mercer County 911 is here when you need us—please travel smart, stay warm, and be prepared. ❄️🚔

12/10/2025

🚨❄️ Mercer County 911 Winter Driving Reminder ❄️🚨

Snow looks beautiful on postcards… not so much when it’s on Route 460 or a back road on the way to and from work. Driving in winter weather isn’t just about keeping your car between the lines—it’s about keeping yourself, your passengers, and everyone else safe.

A few “funny but serious” truths about snow driving:

1. Your car is not a sled: Gravity doesn’t care how good your tires are. Slow down.

2. Four-wheel drive ≠ invincibility: It helps you go, but it doesn’t help you stop.

3. Ice is sneaky: If the road looks wet, it might actually be frozen. Black ice is the ninja of winter hazards.

4. Tailgating is for football, not highways: Leave extra space between you and the car ahead.

5. Snowplows are your friends: Give them room to work. They’re clearing the way, not auditioning for NASCAR.

6. Warm coffee doesn’t make you a better driver: Stay alert, not overconfident.

👉 Bottom line: Slow down, buckle up, and plan ahead. Mercer County 911 wants you to enjoy the winter season safely—because sliding into a ditch is not the kind of holiday memory anyone wants.

12/08/2025

Mercer County E-911 here, and we're on a mission to keep you safe on the roads this winter.

Let's face it, driving in West Virginia can be a real adventure, especially when the snow starts flying. But we're not just talking about your average, everyday snowfall; we're talking about the kind of snow that'll make you question your life choices.

So, if you want to make it through the winter driving season in one piece, read below for some valuable tips for driving in the snow.

Be safe, from Mercer County E-911

12/05/2025

Inclement Weather Preparedness Reminder

As winter storms and severe weather approach, please take steps now to keep yourself and your loved ones safe:

- 🚫 Do not call 911 unless it is a true emergency.
- Power outages or restoration updates should be directed to AEP Electric by phone or through their website. www.appalachianpower.com or call 1-800-956-4237

- 🔋 Stay connected.
- Keep cellphones fully charged and have backup battery packs ready.

- ⛽ Fuel up before the storm.
- Ensure heaters and generators have adequate fuel on hand before bad weather arrives.

- 🚗 Stay off the roads.
- Travel only if absolutely necessary. Road conditions can deteriorate quickly.

West Virginia 511 provides transportation and weather information from landlines and mobile/cell phones. From anywhere within the state, simply dial 5-1-1

- 💊 Plan for medical needs.
- Have extra medicine available in case you cannot get out for several days.
- Those who rely on oxygen should always keep a backup supply ready or ask their medical supplier what they should do or who to contact if such assistance is needed.

Remember-- Ambulance services do not deliver medication or oxygen tanks but will transport you to the hospital if you are in need of medical attention.

- 🏠 Think ahead.
- Stock up on essentials and prepare to shelter safely at home until conditions improve.

Your preparation today helps emergency responders focus on true emergencies tomorrow. Stay safe, stay warm, and look out for one another.

12/02/2025

🎨🚨 When artists and emergency responders sit at the same table, magic happens.

Our meeting with Lori McKinney of Mercer Street Grassroots sparked contagious passion and inspiring ideas—like a mural to honor our 911 team and first responders in our 911 Center.

Different circles, same heartbeat: love for community. 💙

This is how visions come to life. Stay tuned…

12/02/2025

🌟 Mercer County 911 Community Reminder 🌟

We care about your safety and want to keep our phone lines open for emergencies. If you’re worried about road conditions, please dial 511 for the latest updates.

💡 Remember:
- 511 = Road conditions & travel info
- 911 = Emergencies only

When 911 lines are used for non‑emergency questions, it can delay help for someone in a true crisis. By calling the right number, you’re helping us protect lives and keep our community safe. 💙

Thank you for being a partner in public safety!

11/29/2025

🚨 Mercer County 911 Community Alert 🚨

This holiday season, we want to remind everyone—especially our senior community—to stay vigilant against scams. Unfortunately, scammers often target older adults, asking for personal information over the phone or urging donations to illegitimate charities.

👉 Protect yourself and loved ones by remembering:
- Never give out personal or financial information to someone you don’t know.
- Verify charities before donating—legitimate organizations will never pressure you to send money quickly.
- Hang up on suspicious calls and report them.
- Call 911 if you have given your information to anyone or if your financial accounts have been accessed fraudulently.

Your safety matters to us, and together we can protect our community from fraud. Please share this message with family, friends, and neighbors so we can keep Mercer County safe and scam-free. 💙

11/27/2025

🦃 Happy Thanksgiving from Mercer County 911 🦃

Today, we pause with gratitude for the incredible responders, friends, and community who make Mercer County strong.

To our first responders—thank you for your courage, dedication, and the sacrifices you make to keep us safe, even on holidays.

To our friends and families—thank you for your support, love, and understanding of the work we do.

And to our community—thank you for trusting us to be your lifeline in times of need.

From all of us at Mercer County 911, may your day be filled with warmth, connection, and the reminder that you are appreciated beyond measure.

Happy Thanksgiving! 🧡

11/25/2025

🎄✨ We’re feeling the holiday spirit thanks to the generous support of Katz, Kantor, Stonestreet & Buckner, PLLC!

Their donation will help make our 911 Christmas Gathering extra special for the incredible team who serve Mercer County every day with heart and dedication.

From all of us at Mercer County 911 — thank you for believing in our mission and celebrating the people behind the headsets. 💛🎧🎁

11/24/2025

🎄✨ Thank You, EagleView! ✨🎄

We are truly blessed to celebrate the 1st Mercer County 911 Communications Christmas Gathering with the generous support of EagleView, who is sponsoring our catering this year.

EagleView is more than just a partner, they provide life‑saving aerial imagery and geospatial technology that helps us locate 911 callers quickly and accurately. Their innovation empowers dispatchers and first responders with critical site details, safe routes, and real‑time information when every second counts.

This holiday season, we are reminded of how fortunate we are to be partnered with amazing companies like EagleView, whose dedication to public safety strengthens our mission and supports our community.

From all of us at Mercer County 911 Communications: thank you for standing with us, for supporting our team, and for helping us save lives.

Address

900 Shelter Road
Princeton, WV
24739

Telephone

+13044258911

Website

http://mercer911.com/

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