Mercer County E-911

01/29/2026

❄️ WARMING STATION AVAILABLE ❄️

With temperatures dropping and dangerous wind chills in our area, a warming station will be opened for anyone who needs a safe place to get out of the cold.

If you or someone you know simply need a warm space during this cold and snowy weather, please don’t hesitate to use this resource.

Thank you to everyone who is helping make this possible.

01/28/2026

Mercer County 911 Weekend Forecast: Déjà Snow All Over Again ❄️🐾

If this weekend’s forecast feels familiar… it’s because we’re apparently stuck in a weather rerun.

Yes, folks — it’s giving Groundhog Day vibes. Again. And again. And again.

We’re not saying the groundhog’s got it out for us, but as Phil Connors once said:
“Don’t drive angry. Don’t drive angry!” — especially when the roads look like a snow globe.

So prep smart, drive safe, and if you see a groundhog holding a weather remote… maybe tackle him gently.

We’re ready for spring. Or at least a plot twist.

01/26/2026

🚨❄️ Mercer County 911: Storm-Proof, Sleep-Deprived, Still Smiling ❄️🚨

While most folks were bundled up in blankets, binge-watching weather updates and wondering if their driveway would ever be seen again… our dispatchers were in the center, boots on, headsets on, hearts in it.

They didn’t flinch.
They didn’t fold.
They didn’t miss a single call.

Through snow, ice, and enough caffeine to power a small city, they made sure every emergency was answered and every first responder had the lifeline they needed.

No 911 call went unheard.
No officer, medic, or firefighter was left without backup.
No storm could shake their resolve.

We are so proud of this crew — not just for showing up, but for staying up, standing strong, and proving (once again) that Mercer County 911 doesn’t just weather the storm… we run toward it.

To our dispatchers:
You are the calm in the chaos, the voice in the dark, and the reason help gets where it’s needed.
You’re tough, you’re tired, and you’re totally irreplaceable.

Thank you for being the heartbeat of public safety — even when the world outside is frozen solid.

01/25/2026

❄️ Mercer County 911 Update:
“We Prepared for the Snowpocalypse… and Got Just Enough”

Well, Mercer County… we saw you out there.

🫵Buying generators like you were opening your own power company.

🍞Snatching up the last loaf of bread like it was a golden ticket.

🥛Stocking milk like you were preparing for a statewide cereal-eating championship.

And honestly? We loved the enthusiasm.

The storm didn’t quite live up to its dramatic audition (thank heavens), but the ice and snow we did get were plenty for all of us. And now the wind chill is about to remind everyone that winter is still very much in charge of all of us.

So if you have to go out, bundle up like a burrito and take it slow on the roads.🌯

If you don’t have to go out, stay home and may we recommend the official Mercer County 911 Survival Plan:

🥪Make a grilled cheese sandwich
🥛Pour a glass of that milk you panic-bought
🖥️Fire up Netflix our your favorite streaming app
🧦Stay in your PJ’s and fuzzy socks like the champion you are

Most importantly, thank you for preparing, staying alert, and staying off the roads. Because of that, our DOH crews are able to treat the roads safely and effectively.

😍You did great, Mercer County. Stay warm, stay safe, and enjoy that bread you fought so hard for.

01/25/2026

Morning Storm update January 25th

Currently about 36 AEP customers are out of power here in Mercer County.
Road crews are out doing snow removal across the county.

Local emergency responders stayed busy last night with no issues in response due to road conditions.

The warming stations had no one use those locations through the night.
The Emergency Shelter had 1 occupant last night. Currently motel rooms are full with folks that have been housed overnight.

I've had a report that the food blessing box's in the county are getting low. As road conditions allow those that donate to those boxes may want to check them out.

It looks like the area is in a dry slot as far as precipitation. Temps will actually warm up a bit today then fall rapidly through the evening. More freezing to come. Mercer County Commission - WV
Mercer County E-911Matoaka Fire DepartmentPrinceton Rescue Squad, Inc.Bluewell United Methodist Church

Stay safe!

01/24/2026

01/23/2026

⚠️ Ice and Snow Storm Public Safety Checklist

Forecast models are showing more ice than snow for parts of our area. Ice brings its own set of challenges — especially power outages, dangerous roads, and frozen pipes. Now is the time to get ready.

Before the Storm
💪Charge phones, tablets, and backup batteries

💪Gather flashlights and extra batteries

💪Fuel up vehicles and secure extra blankets

💪Let faucets drip and open cabinets to protect pipes

💪Know where your main water shutoff valve is

💪Prepare medications and essential supplies

💪Move generators outside and away from doors/windows

During the Storm
📌Avoid travel unless absolutely necessary

📌Stay off icy porches, steps, and walkways

📌Keep devices on low‑power mode to conserve battery

📌Use flashlights instead of candles

📌Report power outages to AEP, not 911

📌Stay clear of downed trees and power lines

If You Lose Power
💡Unplug electronics to prevent surge damage

💡Keep refrigerator/freezer closed to preserve food

💡Use generators outdoors only — never indoors or in garages

💡Dress in layers and use blankets to stay warm

🚨 Remember:
911 is for emergencies. We’re here, we’re staffed, and we’re ready — but preparation at home makes a huge difference during an ice event.

Stay safe, Mercer County. Let’s get ahead of this one.

01/21/2026

❄️ Mercer County 911: The Snowstorm That May Give Us 5 Inches of snow or more, Who really Knows? ❄️

Mercer County, we need to talk.

Our upcoming snowstorm is giving very “mystery grab bag” energy. Forecast models currently range anywhere from five inches of snow or more — which is basically the difference between “light inconvenience” and “digging a tunnel to your mailbox like a determined groundhog.”

Since Mother Nature refuses to pick a lane, preparation is the name of the game.

😀What You Can Do Right Now:
**Park smart: Put your vehicle somewhere you can actually get it out of… even if we get a “15-inch surprise edition.”

**Fuel up everything: Vehicles, generators, snowblowers, your neighbor’s snowblower (with permission).

**Stock your medications: You may not make it to the pharmacy — and your pharmacist may not make it to the pharmacy either.

**Have a backup plan for oxygen or medical devices: Anything that needs electricity needs a Plan B.

**Prepare for slow travel or no travel: If you must go out and end up in a ditch with no injuries or damage, dispatchers can give you the number to the closest wrecker. Police officers will be tied up handling the most serious calls.

** Make sure that your cell phones are charged and you have an extra charging pack if the electricity would be out for an extended period of time.

** If you haven't been to the grocery store, now is the time. Do not wait until it starts to snow to decide you need bread, eggs and milk.

🙃What Not to Do:

Don’t call 911 for power outages: Call AEP. They’re the ones with the magic buttons.

Don’t call 911 for trees on power lines: Also AEP. Fire departments can’t touch trees tangled in live lines — nobody wants a firefighter turning into a light bulb.

Don’t use emergency services for non-emergencies: Our responders are here for true emergencies, especially during severe weather.

Final Word

We’ll be here 24/7, storm or no storm.
You help us by preparing, staying safe, and keeping 911 open for real emergencies.

We appreciate you, Mercer County — now let’s get ready for whatever version of winter decides to show up.

01/19/2026

✨ Martin Luther King Jr. Day ✨

Today, we honor the life and legacy of Dr. Martin Luther King Jr. — a leader whose courage, compassion, and unwavering belief in service continue to inspire us.

In emergency communications, we’re reminded daily of the power of calm voices, steady hands, and people who choose to serve their community with dignity and respect. Dr. King taught that greatness is found in service, and we see that truth reflected in every dispatcher, first responder, and neighbor who steps up to help others.

As we celebrate this day, we recommit ourselves to kindness, unity, and the belief that every act of service — big or small — makes our community stronger.

“Everybody can be great, because everybody can serve.” — Dr. Martin Luther King Jr.

From our team to yours, thank you for being part of a community worth serving.

01/15/2026

🚨 UPDATE: Verizon Wireless Service Restored in Mercer County 🚨

​We have received reports that Verizon Wireless service is returning to normal across several areas in Mercer County.

​What this means for you:
If you are a Verizon customer, you should now be able to dial 911 directly from your mobile device in the event of an emergency.

​Important Notes:

​🚫 PLEASE DO NOT call 911 to "test" your service. We need to keep lines open for actual emergencies.
​📱 Still having trouble? If your phone still shows "No Service," try restarting your device or toggling Airplane Mode on and off.
​📞 Backup Plan: If you are still in a "dead zone," please continue to use a landline or a different carrier to reach emergency services.

​We are continuing to monitor the situation closely. Thank you for your patience and for looking out for your neighbors during the outage!

​

01/14/2026

🚨 Public Service Announcement from Mercer County 911 🚨

We want to make our community aware that Verizon Wireless is currently experiencing a service outage. During this outage, Verizon customers may not be able to contact 911 unless their phone is connected to a Wi‑Fi source.

At this time, there is no estimated restoration time from the carrier.

We will share updates as soon as new information becomes available. Your safety remains our priority.

01/14/2026

Mercer County 911: Where the Sky Meets Service

As the sun rises in a blaze of pink and violet, casting its glow over the Mercer County Communications Center, we’re reminded of the quiet strength behind every emergency call.

This silhouette isn’t just a building, it’s a lifeline. Inside, dispatchers stand watch while the world wakes up guiding responders, calming voices, and holding the line between chaos and care.

The tower rises like a beacon, reaching into the heavens, a symbol of connection, resilience, and unwavering duty.

To our community: know that behind this fence, beneath this sky, hearts are working tirelessly to keep you safe.

💛 Mercer County 911, where every shift begins with purpose and ends with hope.