02/11/2026
The Quality Institute has released a new quality brief, “When Patients Speak”, that highlights practical steps health care organizations can take to turn patient concerns into actionable safety signals, including quick-win tools that can be implemented right away. From adjusting handoff templates to piloting escalation cards, there are achievable steps that can make a significant difference for patients.
📖 Read the full quality brief: https://njhcqi.info/qualitybriefing0226