Shasta County EMS - Reach & AMR

11/21/2025

11/15/2025

10/30/2025

Bryan, Katie, and Gloria were each selected by their base managers for consistently going above and beyond, so we sent them to AMTC to continue their professional growth!

They were joined by Clinical Manager Nic for a week of learning, collaboration, and connection with industry leaders. We’re proud of this crew and grateful for the passion they bring to our mission every day. 👏✈️

10/29/2025

10/28/2025

We are pleased to provide a positive update regarding our team members, Pilot Chad Millward and Paramedic Margaret "DeDe" Davis. Both continue to demonstrate substantial progress in their recovery and have moved to inpatient rehabilitation facilities—Chad was released from the hospital this week, while DeDe was discharged late last week.

The outpouring of compassion and concern from our community has been a source of strength for all those affected by this month's accident. We are deeply grateful to everyone who has kept our crew and their families in their thoughts and prayers during this challenging time.

As we celebrate the ongoing progress of Chad and DeDe, we also honor the memory of Susan “Suzie” Smith and recognize her remarkable contributions to our community. Information regarding Suzie’s memorial service may be shared by her family.

10/12/2025

Honor Procession for Susan “Suzie” Smith

The family of Suzie Smith would like to notify the public of an honor procession for Suzie who died as a result of her injuries sustained in a helicopter crash on Highway 50 in Sacramento.
On Sunday, October 12, 2025, at approximately 1:00 PM Reach will honor Suzie with her final flight. She will be flown from Sacramento to Red Bluff, California, where, at approximately 2:00 PM, she will be transported via ground ambulance to Palo Cedro, California. From Red Bluff there will be a procession of immediate family and numerous EMS and Law Enforcement escorting her home to Palo Cedro.
The family advises if the public wants to honor Suzie, and the numerous EMS agencies in Northern California, feel free to stage along the route. Please do not stop on the freeway or block side streets.
The route will be I-5, NB from SR-36 in Red Bluff, North on I-5 to SR-44 east in the Redding Area. SR-44 to SB on Deschutes Road to Allen and Dahl Funeral home.
There will be no public parking at the Funeral home nor will there be an opportunity to contact the family. The family is in the planning stages for a Celebration of Life in the near future where the public will have an opportunity to pay their respects.
Additionally, a memorial foundation, “Our Angel That Flies Foundation” is being established to Honor Suzie’s legacy. The foundation will established to further the work Sue started in the mission field, nursing scholarships, and other causes she was passionate about.
Donations can be made to Our Angel That Flies Foundation, Plumas Bank, Attention Matt Moseley, 192 Hartnell Ave, Redding, CA 96002.

10/11/2025

5s

Our REACH family is devastated to share that Susan “Suzie” Smith has passed away from injuries sustained during the accident involving helicopter N414RX on Highway 50 on Monday night.

We will remember Suzie as a pillar of the EMS and healthcare community who saved countless lives by delivering compassionate care in their darkest hours. Suzie’s 50-year career as a nurse included nearly 21 years with REACH, and we are proud to call her our colleague and friend. We hope she is remembered for the light she brought to every call, every shift, and every patient she blessed with her care.

We grieve Suzie’s loss with her family, friends, colleagues and the entire community that she faithfully served. Her impact will be felt for years to come through the lives she touched, the teams she strengthened, and the compassion she embodied. Thank you for keeping Suzie’s loved ones and our REACH family in your thoughts and support for our team during this difficult time.

10/09/2025

10/05/2025

We’re celebrating the outstanding emergency nursing professionals who are always ready to respond with compassion and clinical expertise. Your hard work and resilience are deeply valued. We are grateful for your ongoing commitment to care in every critical moment.