01/24/2026
Health Advocacy is one of Recuro Health’s most powerful — and most underestimated — cost-containment tools. While employers focus on direct medical spend, hidden costs like productivity loss, delayed care, and unnecessary utilization quietly compound. Today, 60% of employees take time out of their workday to deal with healthcare or benefits issues, averaging 27 minutes each time — contributing to an estimated $21.6B in lost productivity annually. And while 88% of employers believe their workforce understands their benefits, only 35% of employees say the healthcare system is easy to navigate.
That confusion has real financial consequences: 79% of employees report at least one healthcare or benefits issue, 57% say those challenges caused care delays or complications, and 70% say they lack the support needed to understand their care.
Recuro’s Health Advocacy solution fixes this — while reinforcing measurable cost savings across your benefits ecosystem. Through our partnered advocacy model, members receive 1:1 support from healthcare professionals who navigate care and benefits, coordinate with providers and health plans, resolve billing and claims issues, negotiate medical bills and payment plans, and reduce unnecessary utilization and out-of-network spend.
This proactive navigation layer complements Recuro’s broader virtual care impact — including ~$265 saved per Virtual Urgent Care visit and lower downstream costs tied to earlier intervention, better continuity of care, and reduced ER and in-person utilization.
Health Advocacy helps drive ROI by enabling:
• Care Navigation
• Bill Negotiation
• Physician Search
• Coverage Reviews
• Rx Assistance
• Claims & Appeals Support
• Ongoing Member Guidance
At Recuro Health, proactive care doesn’t stop at clinical access — it includes empowering members with the clarity, advocacy, and expertise they need to make better healthcare decisions. The result: lower total cost of care, higher engagement, and better outcomes.
