11/14/2025
In a GoogleĀ® Review, the wife of a Home InsteadĀ® client delivered her glowing praise for Care Professional of the Month Charleon Kongnyuy and his award-winning franchise that serves Collin County from its office in Plano, Texas:
āGetting wonderful service from this company (Home Instead). We have Charleon coming to help around the house, and especially with my husband, who has dementia. Charleon is able to get him chatting, and Charleon also shares stories of his homeland. It has been a big relief for me, and I highly recommend them (Home Instead). Thank you (Home Instead) for all of your dedication to your clients! They appreciate you, and so do we! Thank you!ā
That wasnāt the first time Charleon was touched by the significance of reviews that involved the Dallas-area Home Instead franchise owned by Chase and Taylor Crenwelge. During a job search earlier this year, Charleon found Home Instead, read reviews on Indeed.com and saw many positive comments from current and past Care Pros. āI had been looking online for a home-care company that truly supports its caregivers,ā Charleon recalled. āI wanted an employer who respects its workers, offers steady shifts and communicates well.ā
Charleon added: āThe way people spoke about the company made me feel confident, and that encouraged me to apply for the Home Instead team. As a result, I interviewed, was offered a position and started working with Home Instead in May 2025.ā
Before Home Instead, Charleon had worked for about two years as a caregiver in an assisted living facility. āI took care of residents with different conditions, such as dementia, and some with more challenging behavioral issues,ā he said. āThat experience helped me learn patience, understanding and how to stay calm in different situations.ā
Charleonās earlier family caregiving experiences factored into his preparations ā serendipitous as they might have been ā for growing a career in senior care. He explained: āI am originally from Cameroon in Africa, and I am the first child in a family of six. In my culture, being the first child comes with a lot of responsibility. I had to help look after my younger siblings and support my parents from an early age. That is where my love for caring for others started, it became natural for me to help anyone around me who needed support. Hence, the reason I decided to be a caregiver.ā
Read more of Charleon's Story
https://www.homeinstead.com/home-care/usa/tx/richardson/278/news-and-media/caregiver-of-the-month-charleon/
Home Instead in Richardson, TX is proud to recognize our caregiver Charleon K. as our Care Professional of the Month for October 2025!