CrossOver Healthcare Ministry

03/10/2026

We recently featured our Pharmacy window volunteers Dr. Hilton Almond and Dr. Jill Goldman in our Sunday Snapshot newsletter, because they stepped up to support medication access for our patients.

When staffing shortages meant that the hours for our medication pick-up windows were becoming more limited and less reliable for our patients, Dr Almond and Dr. Goldman readily stepped in to fill the gap and ensure that our patients could reliably access their medication and get any answers or consultations they might need regarding their prescriptions.

Read more at https://www.crossoverministry.org/stepping-up-for-medication-access/

We're so grateful for our volunteers who serve our neighbors in need with such compassion and commitment!

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03/02/2026

It's National Dental Assistants Week and we're celebrating our incredible team of dental assistants!

Yolanda, Betsy, Valeria, and Gaby (clockwise, from top left) make up CrossOver's superstar dental assistant team. Dr. Barnwell, CrossOver's dental program director, calls them "the best team of dental assistants anyone could ask for."

Last year, our dental team cared for patients across 4,520 visits, providing routine dental hygiene, diagnostic care and x-rays, routine extractions, fillings and restorative care, as well as partial dentures. Dental Assistants are integral to each patient visit—helping patient get settled and feel comfortable, taking x-rays, assessing vitals and health histories, educating patients on oral care and oral hygiene, scheduling appointments, sterilizing instruments and equipment, and assisting the dentist or hygienist during procedures — dental assistants really do it all! And on top of all those responsibilities, CrossOver’s dental assistants also serve as bilingual interpreters!

Our dental assistants welcome patients with kindness and care. Their ability to provide high quality, bilingual dental care and their heart for each individual patient story exemplify CrossOver's mission. THANK YOU for the joy and care you bring each day to CrossOver's Dental Clinic!

02/26/2026

The Power of a Book | When a child under 5 comes in for their annual well-child visit at CrossOver, their pediatrician comes into the exam room with a book in hand. That book, provided by Reach Out and Read Virginia becomes a tool, not just for assessing language development and school readiness, but also for trust-building and connection between the child, their doctor, and their parent.

“Reach Out and Read is an evidence-based program that promotes childhood literacy, language skills, and school readiness... it’s really a great tool, and probably my favorite tool to use in the well-child checkup,” said Dr. Danielle Avula, CrossOver’s assistant medical director.

Through a partnership with the Robins Foundation, Reach Out and Read provides CrossOver with books to be given to every child at their annual well-child check. “[The books] are not only age- and developmentally appropriate, but ...many of the books are bilingual, which really supports our parents who can read in their native language, alongside their children who are also learning English,” said Avula.

Pictured: Volunteer pediatrician Dr. Robert Shayne shares a Reach Out and Read book with a patient and his family.

02/18/2026

We're grateful for the work of For Richmond in convening congregations and organizational leaders in developing partnerships to care for the needs of our community. We're sharing this invitation to An Evening of Unified Prayer, Learning & Action and hope you will join us there!

You are invited to join dozens of churches in the For Richmond network on Monday, Feb. 23rd from 7-8:30 p.m. for an evening of unified prayer and learning that will lead to future faithful action with and for our immigrant and refugee neighbors. The event will be hosted at Richmond’s First Baptist Church: 2709 Monument Avenue. This is a family friendly event but please note that childcare is not provided. Registration is required so that we can share parking details and other relevant information: www.forrichmond.org/events

You can expect:
• Prayer and music led by congregational leaders from around Metro Richmond
• To learn about the current issues that immigrants and refugees are facing and the trusted local organizations who are working alongside them
• To learn about future opportunities for faithful action including practical support, advocating for policy change, and public witness

Here's a little more about why we help churches work together:

Friends,

We want to speak to you candidly for a moment—because this is a difficult and confusing time for the Church.

Many of us feel the strain of our current political climate. Too often, the Church itself feels as divided as the world around us.

At For Richmond, we exist to unite the body of Christ for the flourishing and transformation of our metro region. We do that by connecting and equipping Christian leaders from across sectors to collaborate around the deep needs of our community. But moments like this force an important question: What does unity actually mean when we don’t all agree?

For us, unity does not mean sameness. And it doesn’t mean neutrality, or avoiding hard conversations out of fear. Christian unity is rooted in something deeper— our shared allegiance to Jesus Christ.

Because of that, we want to be clear about who we are and what we’re for.

We are for the church— across denominations, traditions, and expressions—finding common ground not in politics, culture or class, but in Jesus Christ.

We are for unity that leads to shared prayer and action, especially on behalf of the most vulnerable in our metro region.

We are for the dignity of every human being as made in the image of God including the poor, the immigrant, the marginalized, and the overlooked. These are the neighbors Scripture calls us again and again to see, protect, and love.

We are for a public Christian witness marked by humility, truth, repentance, boldness, and love— not outrage, accusation, or fear.

We are for the Kingdom of God— the reign of Christ that shapes our loyalties, forms our lives, and claims our highest allegiance above every nation and leader.

That means we’re not trying to flatten differences or pretend they don’t matter. It means we’re choosing to hold those differences within a deeper commitment to one another— and to the good of Richmond.

We believe the city flourishes when the church shows up not as a voting bloc, but as a people formed by grace and united to bear witness to the Kingdom of God.

If you’re tired of polarization…
If you long for a faith that’s deeper than slogans…
If you want to seek the good of our city alongside brothers and sisters you won’t agree with on everything— there is a place for you here.

We’re grateful to walk this road with you. And we remain committed to pursuing unity—not as an end in itself—but as a faithful expression of love for God, love for the church, and love for our neighbors.

We are For Richmond.
And we are for the flourishing of our city—together.

- The Staff & Board of For Richmond

02/11/2026

Join us on Thursday morning, March 19, for Spring into Action, CrossOver's annual women's breakfast to connect and empower!

This year's theme highlights the stories of patients who receive care at CrossOver, and are caregivers in their own families and communities. Hear inspiring stories of care, and learn how you can support your own caregiving journey, as well as those of CrossOver patients. We'll hear from clinical psychologist Dr. Elizabeth Sadock and be led through a morning of inspiring stories by Antoinette Essa - WTVR CBS 6.

Spring into Action brings together women from across Richmond who care deeply about their community and move powerfully to support those in need of access to high-quality, compassionate healthcare. Over a beautiful breakfast spread, women have the opportunity to connect, learn, and give—making a difference in their own health and the health of our community.

Register today at crossoverministry.org/sia26 to reserve your spot!

01/28/2026

WEDNESDAY 1/28 Update: CrossOver clinics will open at 8 a.m. on Thursday, January 29. Our parking lots and sidewalks have been cleared and treated, but please use caution as icy spots may be present!

Las clínicas CrossOver abrirán a las 8 a.m. del jueves 29 de enero. Nuestros estacionamientos y aceras han sido despejados y tratados, pero tenga cuidado ya que puede haber zonas con hielo.

01/23/2026

Due to inclement weather, CrossOver Healthcare Ministry will be closed for in-person appointments on Monday, January 26. Stay safe and warm!

01/23/2026

Meet our Director of Programs! | Millie Rocha is a familiar face around CrossOver. She’s served in eight roles at CrossOver since 2012—first as a Dental Assistant, followed by roles in patient intake, medication access, accounting, case management, and TIPS Program Manager, until her appointment as Director of Programs last March. Her journey through these different areas in CrossOver gives her valuable insight into the intricacies of CrossOver’s operations.

As Director of Programs, Millie is responsible for overseeing CrossOver’s Dental and Eye clinics and Community Pharmacy. “There are a lot of rules and regulations that we need to follow, lots of protocols, SOPs, and training materials that need to be created or updated.” said Millie. These need to be communicated to and carried about by staff and volunteers on a continual basis.

It’s a lot to keep up with, but Millie isn’t daunted. “I love checklists, I love processes, and I love whiteboards,” she says, gesturing at the multiple whiteboards covered in multi-colored lists in her office. “I don’t just want to know the rules, I want to understand why they’re there, then I can help my managers and employees do their jobs well.” And that means our patients are cared for and the CrossOver team is cared for.

CrossOver is thankful for Millie’s empathetic leadership, her curiosity and care, and her work to continue to improve our programs!

01/22/2026

Meet our Practice Manager! | Joan Chappell is a fresh face to CrossOver, having just joined the CrossOver team in October 2025, but she brings decades of experience in dental and medical management settings. As CrossOver’s Practice Manager, she sees the key points of her role as growing our capacity for patient care, improving our clinic efficiency, and supporting our care teams.

“Every day is different—the only thing that is consistent is greeting everyone in the morning and saying thank you at the end of the day!” Joan beamed. In between there are a lot of meetings, there’s a lot of laughter, a real sense of teamwork, and a welcoming spirit. "People are here because they want to be here. And when our clients walk out, often their outlook is at least a little bit lighter. That’s what keeps me coming back every day.”

We're so thankful for Joan’s energy and expertise during this season of growth and change at CrossOver!

01/12/2026

Dr. Phillingane provides incredible care and expertise to our patients at CrossOver and this honor is so deserving! We're grateful to partner with MEDRVA Healthcare and Dr. Phillingane in offering "super-star" quality, compassionate healthcare to people in need!

We are proud to congratulate Dr. Justin Phillingane of MedRVA Podiatry on being named a Richmond magazine 2026 Super Star Doctor.

This recognition reflects more than talent. Super Star Doctors are chosen by their peers for consistent excellence, trusted for consultations, and relied on by colleagues with their own families’ care. That is exactly the standard Dr. Phillingane brings to every patient he serves.

Beyond his clinical excellence, Dr. Phillingane also provides Charitable Care through MedRVA at CrossOver Healthcare Ministry helping ensure access to high-quality podiatric care for members of our community who need it most.

“This recognition means a great deal to me because it comes from my peers and reflects the trust we place in one another as physicians. At the heart of everything I do is the patient in front of me, whether that is in my MedRVA clinic or through charitable care at CrossOver. I am grateful to be able to serve this community in a way that truly makes a difference.”

Richmond is home to extraordinary healthcare, and we are honored to have one of the region’s very best right here at MedRVA.

01/07/2026

Thanks to St. Matts RVA for hosting so many of our CrossOver patient families for their second annual Three Kings' Day celebration this past weekend! Our patient families enjoyed cute crafts, fun activities, delicious snacks, and photo-ops with the '3 Kings' themselves! Children received gifts chosen with them in mind, and much fun was had by all.

We're so grateful to the parishioners at St. Matts who put in so much thought, time, and effort into making this event warm, welcoming, and culturally connecting. We're still smiling from all the fun!

12/24/2025

Wishing you and yours a happy and healthy celebration! Thank you for being part of our community. ✨