03/05/2026
Team Member Spotlight ✨
Meet Joann Carpenter, a Local Account Representative at Starmark serving the Northeast, specifically PA, MD, DE, NJ, NY, CT, RI, MA, NH, VT, ME, and DC.
Joann works closely with Funeral Professionals, helping them identify and order the products that best fit their specific needs.
She joined Starmark in September 2025 after previously working in pet cremation. During her first two weeks in Richmond, Joann immersed herself in learning Starmark’s product line and patented features. She is especially proud of how quickly she developed a strong understanding of the products and what differentiates Starmark solutions in the marketplace. Joann notes that one of her greatest areas of growth has been developing a deeper understanding of how funeral homes operate. Navigating unique communication styles, time-sensitive expectations, and operational workflows has strengthened her ability to serve Funeral Professionals effectively.
Outside of work, Joann is an avid hot yoga enthusiast, enjoys exploring meditation, and making sure her cat, Lyla, lives her best life.
Funeral Professionals across the Northeast are invited to connect with Joann on LinkedIn for product guidance and account support: https://www.linkedin.com/in/joannmcarpenter/ 🔍