Touching Hearts at Home of Rochester NY

Touching Hearts at Home of Rochester NY Personalized Companion Care services in Rochester, NY and surrounding areas.

We empower older adults to age in place and avoid hospitalization by providing compassionate and reliable nonmedical home care by caregivers who are screened, trained, insured and supervised. Our award-winning services include companionship, safety oversight, housekeeping, meal preparation, medication reminders, transportation and shopping. We honor the uniqueness of everyone we serve by creating a personalized care plan to meet their needs. We communicate with clients’ families on a daily basis to ensure our care is integrated with other key support systems. We can be counted on to help older adults, their families and our community to face the opportunities and challenges of longer life.

Happy Easter from all of us at Touching Hearts 🐰A little fun with bunny ears, but always rooted in the work that matters...
04/05/2026

Happy Easter from all of us at Touching Hearts 🐰

A little fun with bunny ears, but always rooted in the work that matters most. Whether we’re sharing a laugh or sitting down to thoughtfully plan care, our team shows up with heart in everything they do.

Wishing you and your family a day filled with joy, connection, and a few sweet moments along the way. 💜

Caring for an aging loved one isn’t something you should figure out alone.For nearly two decades, Touching Hearts at Hom...
04/04/2026

Caring for an aging loved one isn’t something you should figure out alone.

For nearly two decades, Touching Hearts at Home has helped older adults across Syracuse, Rochester, Albany, and Buffalo stay safe, supported, and independent at home.

From companionship and dementia care to medication reminders, hospital discharge support, and everyday support — we’re here for the moments that matter most.

Because home isn’t just a place… it’s peace of mind.

📞 Reach out today to learn how we can help your family.

We are incredibly grateful for Giovanna “Gigi” Lerminiaux, our Community Relations Manager, whose dedication to older ad...
04/03/2026

We are incredibly grateful for Giovanna “Gigi” Lerminiaux, our Community Relations Manager, whose dedication to older adults and our community shines in everything she does. Gigi’s leadership and involvement stretch far beyond Touching Hearts at Home, and we are proud to celebrate the many ways she gives back.

Gigi currently serves as:
• GRAPE President Elect
• GRAPE Membership Committee Chair
• GRAPE Advocacy Committee Chair
• GRAPE Care Alliance Founder & Chair
• GRAPE Holiday Gifts for Seniors Chair
• GRAPE Board Member
• Webster Central PTSA Fundraising Chair

Her commitment to service, advocacy, and building meaningful connections is felt across the Rochester community. We are so thankful to have Gigi representing Touching Hearts at Home with such heart, passion, and purpose.

🎂 Happy Birthday, Sarah ElizabethThomas, BSW!Today we’re celebrating our amazing Client Experience Manager, Sarah! 🥳If y...
04/02/2026

🎂 Happy Birthday, Sarah ElizabethThomas, BSW!

Today we’re celebrating our amazing Client Experience Manager, Sarah! 🥳

If you’ve ever had a seamless experience with us or a problem solved before you even knew it existed, chances are Sarah was the one behind the scenes making the magic happen. Her dedication to our clients and her infectious energy make every day better for the whole team.

Join us in wishing her the best birthday yet in the comments! 👇

Falls are not “just part of aging.”1 in 4 adults age 65+ experiences a fall every year — and falls are the leading cause...
04/02/2026

Falls are not “just part of aging.”

1 in 4 adults age 65+ experiences a fall every year — and falls are the leading cause of injury among older adults. Prevention matters.

With proper safety oversight, transfer assistance, mobility support, medication reminders, and attentive supervision, fall risk can be significantly reduced. Aging in place should feel safe, not uncertain.

Let’s make home safer. 💜

📲 Albany 518-250-6867
📲 Buffalo 716-898-8566
📲 Rochester 585-271-7390
📲 Syracuse 315-503-4896

Source: Centers for Disease Control and Prevention (CDC), Older Adult Falls Data

Discharge day can bring relief… and uncertainty.Who will help with mobility?Who ensures medications are taken correctly?...
04/01/2026

Discharge day can bring relief… and uncertainty.

Who will help with mobility?
Who ensures medications are taken correctly?
Who provides supervision and companionship during recovery?

That’s where we step in.

From care and hygiene assistance to social engagement and safety supervision, our team helps older adults recover confidently in the comfort of home - reducing rehospitalization risk and supporting long-term independence.

Recovery doesn’t happen alone. And it doesn’t have to.

📲 Albany 518-250-6867
📲 Buffalo 716-898-8566
📲 Rochester 585-271-7390
📲 Syracuse 315-503-4896

Best of Home Care Employer of Choice 2026 💜This recognition reflects a workplace built on support, respect, flexibility,...
03/30/2026

Best of Home Care Employer of Choice 2026 💜

This recognition reflects a workplace built on support, respect, flexibility, and purpose. Our care partners are the heartbeat of our organization, and creating an environment where they feel valued is essential.

When we take care of our team, they take exceptional care of our clients. That is something worth celebrating.

03/29/2026

We are here to support independence, not take it away. A steady hand, gentle help, and the freedom to keep living at home with confidence.

Questions or ready to get started? Give us a call.

📲 Albany: 518-250-6867
📲 Buffalo: 716-898-8566
📲 Rochester: 585-271-7390
📲 Syracuse: 315-503-4896

A little appreciation goes a long way. Supporting older adults takes teamwork, and we’re grateful to collaborate with so...
03/28/2026

A little appreciation goes a long way. Supporting older adults takes teamwork, and we’re grateful to collaborate with so many incredible professionals across Rochester.

Here’s to partnerships that help older adults continue living safely and comfortably at home.

77% of adults 50+ want to remain in their own homes as they age.Home is comfort. Home is memory. Home is independence.Wi...
03/26/2026

77% of adults 50+ want to remain in their own homes as they age.

Home is comfort. Home is memory. Home is independence.

With customized in-home support, including individualized care, homemaker services, meal planning and preparation, medication reminders, and dementia care - aging in place becomes possible, practical, and safe.

We’re here to make that happen. 💜

📲 Albany 518-250-6867
📲 Buffalo 716-898-8566
📲 Rochester 585-271-7390
📲 Syracuse 315-503-4896

Source: AARP Home and Community Preferences Survey (2021)

Happy Birthday, Sarah! 🎉Today we’re celebrating not just an amazing team member, but part of a wonderful mother-daughter...
03/25/2026

Happy Birthday, Sarah! 🎉

Today we’re celebrating not just an amazing team member, but part of a wonderful mother-daughter duo. Sarah has been with us for almost a year now, serving as our Lead Care Partner, and we’re so grateful for her dedication, positivity, and the care she brings to our team every day.

And of course, we can’t forget Deb — her incredible mom — who has been a valued part of our family for 7 years as a full-time Care Partner and part-time on-call support. Together, they bring compassion, commitment, and heart to everything they do.
Please join us in wishing Sarah a very happy birthday!

The transition from hospital or rehab back home is one of the most critical moments in the healing journey. Without the ...
03/25/2026

The transition from hospital or rehab back home is one of the most critical moments in the healing journey. Without the right support, readmissions, medication confusion, and fall risks increase.

Our care partners provide:
• Standby and transfer assistance
• Medication reminders and medical order compliance support
• Fall avoidance and safety oversight
• Meal planning and preparation
• Post-discharge and post-rehab recovery care

Let’s make the transition home safe and successful. 💜

Address

Rochester, NY
14623

Telephone

+15852717390

Website

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