02/12/2026
đ¸ Even in lifeâs most tender moments, connection can bring extraordinary comfort. When one family needed it most, Melissa Willoughby was that steady presence.
After many hospital visits over the course of a difficult year, their loved one returned to the fifth floor as their health continued to decline. When Melissa walked into the room, there was an immediate bond. She eased worries, offered reassurance, and cared for her patient with a tenderness that reached far beyond clinical needs. Melissa understood the weight of the moment, and she made sure neither her patient nor their family faced it alone.
As the transition to hospice approached, the connection they shared only grew stronger. Their loved one called for Melissa, told her how much they'd come to love her, and made certain she knew just how special she was to them. In the midst of goodbye, Melissaâs presence brought peace.
Their loved one would eventually pass, but the impact of Melissaâs compassion remains. The family shared their gratitude, feeling it only appropriate to take the time to say thank you. They are forever grateful.
It is a true honor to recognize Melissa Willoughby, RN, CPSU, as a DAISY Award honoree. Thank you, Melissa, for the extraordinary comfort you gave during a lifeâs most difficult chapter. Your kindness will stay with this family forever, and your colleagues are grateful to work beside you. đ
