02/13/2026
A Message from Patty Blum, Crestwood Chief Operating Officer and Executive Vice President
Compassion and Love - What the World Needs Now
“What the world needs now is love, sweet love.” A familiar song especially as we enter the month of love. The lyrics written in 1965 by Hal David are so needed today. We look at our families, our communities, our country and our world and we see the need for compassion. Compassion includes empathy, gratitude, kindness, and forgiveness, all growing out of love. Love is core to our Crestwood Value of Compassion, and both are essential to providing services and care to the people we serve.
Merriam-Webster Dictionary defines compassion as the "sympathetic consciousness of others’ distress together with a desire to alleviate it." Compassion is also defined as suffering together or with another. Compassion goes beyond sympathy linking the feeling with an action to support or relieve suffering. In 2016, a research team Clara Straus et al, looked for ways to measure compassion from belief to action (https://www.sciencedirect.com/science/article/pii/S0272735816300216). In their research paper titled, “What is compassion and how can we measure it? A review of measures and definition” they found a vast diversity in definitions exist. They are proposing a new definition of compassion that is cognitive, affective/emotional and behavioral. It consists of 5 elements that refer to compassion to self and others:
1. Recognize suffering
2. Understanding the universality of suffering
3. Feel empathy connected with the distress
4. Tolerate the experience of distress and pain
5. Act to relieve and alleviate the suffering.
The remainder of the 12 pages of research reviews a variety of measures for compassion, but one significant take away is that compassion results in action to support another, to alleviate pain and suffering. This is core to Crestwood’s Value of Compassion. Compassion for Crestwood is a call to action. It is holding hope when the people we serve cannot hold it for themselves. It is helping someone with a shower or to dress when they are no longer able to accomplish these simple tasks, providing dignity and respect. It is teaching self-regulation skills. It is doing all of this with love and the intention to support the action to alleviate pain which is central to love for ourselves and others. Having compassion and love becomes the way we can move forward as an organization, a community and may help to heal some of the pain and division in our world today.