Northwestern Counseling & Support Services

Northwestern Counseling & Support Services Private, Non-Profit Mental Health Agency; serving Franklin and Grand Isle Counties. Creating a stronger community, one person at a time.

Our vision at Northwestern Counseling & Support Services (NCSS) welcome all citizens to join us in cultivating a partnership with Franklin and Grand Isle Counties and with the surrounding communities. We affirm our commitment to offer consumer directed services that are easily accessible and delivered in a comfortable setting throughout every stage of life. To truly serve, we must work side by side with community members and other care providers offering an array of services that are available and open to all. We embrace the role of a health care leader in Franklin and Grand Isle Counties and commit ourselves to positive outcomes to promote growth and learning. Northwestern Counseling & Support Services acknowledge that people are our community's most important asset as we challenge ourselves to build the faith and trust of those we serve.

In observance of President's Day, our office will be closed on Monday, February 16th. Even though we are closed our Emer...
02/13/2026

In observance of President's Day, our office will be closed on Monday, February 16th.

Even though we are closed our Emergency Service Team is available 24/7 just call 802-524-6554 then press 1 or you can call, chat or text 988 anytime.

🎙️ NCSS Here for You – NCSS Impact on the CommunityThis month, Joe Halko sits down with Amanda Morong, LCMHC, MA, MS, NC...
02/12/2026

🎙️ NCSS Here for You – NCSS Impact on the Community

This month, Joe Halko sits down with Amanda Morong, LCMHC, MA, MS, NCSS Research and Analytics Manager, to highlight the milestones and accomplishments NCSS achieved in 2025 alongside our partners, the individuals and families we serve, and our dedicated staff.

Behind every data point is a person. Every number represents a story. And those insights help us strengthen services and deepen our impact.

Watch the full episode here:
https://www.youtube.com/watch?v=6vOzb58d2mc

View our 2025 Annual Outcomes and Impact Report here:
https://heyzine.com/flip-book/a5cc06e49e.html

02/09/2026

Recovery Day 2026 is officially on the calendar and registration is open!

📍Vermont Supreme Court Auditorium and Vermont State House
🎦In person and live streamed
🗓️ Date: 2/11/2026, 8 am - 3 pm

Please register if you plan to attend in person or virtually. Registration is free and helps with planning for accessibility and participation.
https://hubs.la/Q040VZm70

Recovery Day is a statewide gathering that brings together people with lived experience, family members, service providers, advocates, policymakers, and community partners to honor the many pathways to recovery from substance use, mental health challenges, and co-occurring conditions.

It is both a celebration and a call to action — grounded in the belief that recovery is possible and strengthened when systems, sectors, and communities work collaboratively to support healing and belonging.

02/07/2026

Black History Month is a time to reflect, learn, and listen.
Read more about Bebe Moore Campbell in the NAMI article — linked in the comments 👇🏾

02/07/2026

We’re proud to close out our celebration of 2025 longevity milestones by recognizing staff honored for 5, 10, and 15 years with our agency.

Want to be part of a team dedicated to serving our communities and rooted in strong culture? APPLY NOW! https://www.paycomonline.net/.../3D92DE23C00B.../career-page

02/05/2026

It’s time to GO RED ❤️ NCSS is showing up for women’s heart health! Wear red, join the movement, and drop your photos in the comments below.

At NCSS, our Wellness & Engagement Committee works year-round to create meaningful opportunities for staff to connect, r...
02/04/2026

At NCSS, our Wellness & Engagement Committee works year-round to create meaningful opportunities for staff to connect, recharge, and feel appreciated. One of our newer traditions is our annual NCSS wall calendar featuring beautiful photos submitted by our employees and shared free of charge with staff across the agency.

This last two years, we added a bit of a philanthropic twist. To enhance the calendar effort, staff were invited to donate personal care items to support local community partnerships. The response was incredible, and we’re proud to share a glimpse of the generosity in our photo below.

Taking care of our team, taking care of our community, and giving back... this is what NCSS is all about.

February is American Heart Month!At Northwestern Counseling & Support Services, we believe that heart health is deeply c...
02/03/2026

February is American Heart Month!

At Northwestern Counseling & Support Services, we believe that heart health is deeply connected to mental health and overall well-being. Small, intentional choices like moving your body, managing stress, staying connected, and nourishing your body can make a big difference for your heart and mind.

This month, we invite our community to join us in prioritizing heart health and celebrating the power of healthy habits. Whether it’s a walk with a friend, a mindful moment, or choosing a heart-healthy snack, every step counts.

Let’s take care of our hearts, together.

At NCSS, we believe that caring for our community starts with caring for our employees. Last week, we kicked off the fir...
01/30/2026

At NCSS, we believe that caring for our community starts with caring for our employees.

Last week, we kicked off the first of four sessions with Val from No Diet Dietitian: Nutrition for Optimizing Mental Health, and we were thrilled to have 25 staff members join us! The energy, curiosity, and commitment to well-being were inspiring and we can’t wait to see even more staff participate in the upcoming sessions.

Investing in employee health and wellness isn’t just a perk at NCSS, it’s part of who we are. When our employees feel supported, empowered, and well, they can better support the individuals and families we serve every day.

Interested in being part of a workplace that truly invests in you?
Apply today and grow with NCSS!
https://www.paycomonline.net/v4/ats/web.php/portal/3D92DE23C00B53E1C7AB625C39F06F30/career-page

Welcome to the team, everyone!We’re so excited to welcome our newest hires who joined us yesterday, representing Soar Le...
01/28/2026

Welcome to the team, everyone!

We’re so excited to welcome our newest hires who joined us yesterday, representing Soar Learning Center, DS Residential Programming, Community Mental Health Adult-Based Services, and even welcoming a new intern to NCSS!

Each of you brings unique skills, energy, and passion to the work we do and we’re grateful you’re here. We can’t wait to see the impact you’ll make with the individuals, families, and communities we serve.

Here’s to new beginnings, meaningful work, and being here for you every step of the way.

01/27/2026

Join us as we celebrate Take Your Child to The Library Day!

What does support really look like when life feels heavy?As we enter the 21st year of the NCSS Here for You YouTube chan...
01/26/2026

What does support really look like when life feels heavy?

As we enter the 21st year of the NCSS Here for You YouTube channel and podcast, we’re proud to share our newest episode—and to offer a more formal introduction to our Director of Community Relations.

📺 Watch the full episode:
https://youtu.be/N9EVZmb2638

This month, Joe Halko sits down with Danielle Roberts of Northwestern Counseling & Support Services for a meaningful conversation about the many ways NCSS shows up for our community—building real, accessible pathways to mental health and emotional well-being.

As stressors continue to rise and resilience is tested, this episode delivers an important reminder: seeking support is a strength, not a weakness. You are not alone, and help is here.

🎙️ Guest: Danielle Roberts, NCSS Director of Community Relations

📘 See our impact in action:
👉 FY25 Annual Impact Report:
https://heyzine.com/flip-book/a5cc06e49e.html

👉 FY25 Annual Report:
https://heyzine.com/flip-book/8e25ee2555.html

💙 Because community care matters. "I can't, but WE can!"

Address

107 Fisher Pond Road
Saint Albans, VT
05478

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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