01/21/2026
Team member: “You have worked with your horse several times, now, so we want you to take us to your horse.” (Team member points toward the herd)
Client: “Okay. I know exactly, which one.”
Team member: “Excellent! Lead the way.”
Client looks at the herd of horses grazing and walks up to a buckskin mare. “This is him.”
Team member: “How can you tell?”
Client: “The color of his body and legs.”
Team member: “Okay. Is your horse a boy or a girl?”
Client: “A boy.”
Team member: “Is this horse a boy or a girl?”
Client takes a moment and looks. (Some horses may not know how to tell a male from a female. If this occurs then the team will help them learn.) “A girl.” Client puts hands on hips and frowns.
Team member: “Is this your horse, if it is a girl?”
Client scratches their head, “No.”
Team member: “What other things do you know about your horse besides he is a boy, and the color of his body and legs?”
Client: “I don’t know.”
Team member: “Why is it important that you be able to tell your horse from the others?”
Client: “I don’t know. Horses pretty much look the same.”
Team member: “I guess to some folks that is true. Do you think your horse can tell us apart?”
Client nods.
Team member: “How do you know?”
Client: “He walked up to me last time and said hello.”
Team member: “So, if your horse knows which human you are, do you think it is important you know which horse he is?”
Client nods.
Team member: “Part of being a good friend is being observant, learning specific things about your friend and noticing things others may not notice. Horses have distinct differences. That could be their coloring, markings, body build and shape as well as personality. Let’s see if we can learn something new about your horse today.” (Team leads client to their horse.)
