VIVA Billing & Consulting Inc

03/14/2026

RCM Myths vs Reality

Friday the 13th Case File 👻
Denied Claims Aren’t Bad Luck

🕵️‍♀️ Remit Rita – Friday the 13th Case File

Some things in healthcare RCM get blamed on bad luck.

Claim denied?
Payment delayed?
A/R creeping past 90 days?

Sounds spooky… but Rita knows better.

👻 Denials aren’t curses.
📉 Cash flow issues aren’t ghosts.
🧾 Zero-pay remits aren’t bad karma.

They’re almost always process breakdowns.

Today's Friday the 13th reminder:

Revenue problems that look mysterious are usually workflow problems waiting to be solved.

No superstition required.

03/09/2026

Healthcare coverage decisions can feel overwhelming for many patients and families.

Aspire Health are hosting Medicare seminars to help simplify the process, answer questions, and guide individuals through their options with real people who care.

Education and clarity make a big difference when navigating healthcare.

If you or someone you know in our Monterey County is exploring Medicare options, this could be a helpful resource.

👇 See Aspire’s post below for details.

02/27/2026

💌 Remit Rita Says: “Revenue Is in the Details.”

Rita here 👩‍💼✨

In healthcare RCM, it’s rarely the big dramatic errors that hurt you…
It’s the tiny details that quietly chip away at revenue.

💔 A missing modifier
💔 An outdated insurance ID
💔 A POS mismatch
💔 A forgotten referral attachment

Individually? Small.
Collectively? Expensive.

This Friday reminder:
Love your details. Audit your front-end. Protect your back-end.

Because in Revenue Cycle Management, attention isn’t optional — it’s profitable.

💬 What small detail has caused the biggest denial headache in your practice?

02/27/2026

Cardiology at it's finest in the 831 👏

02/21/2026

The Virta Health program, covered by Valley Health Plan, could help you:
• Lose weight
• Lower blood sugar levels
• Even reverse type 2 diabetes!

With personalized nutrition plans and expert medical guidance, this program is here to help you reach your health goals and more.

Apply at virtahealth.com/join/valleyhealthplan.

*For eligible VHP members aged 18+ with type 2 diabetes or prediabetes.

02/21/2026

🕵️‍♀️ Remit Rita – Friday Case File #047

Claim Denied for Authorization. Root cause?

Authorization was initiated after scheduling.
That’s not bad luck. That’s workflow design.

When authorization isn’t embedded into the scheduling process:

• Claims get denied
• Staff time gets wasted
• A/R increases
• Cash flow slows

Revenue doesn’t break by accident.
It breaks by process.

Rita’s Friday Reminder:
If denials are predictable, they’re preventable.

Fix the workflow. Fix the outcome.

02/17/2026

Revenue Cycle is no longer “back office.”

It’s strategy.
It’s cash flow stability.
It’s organizational health.

The practices that win in 2026 aren’t just collecting revenue —
They’re engineering it.

🔹 Proactive denial prevention
🔹 Clean claim rate optimization
🔹 Data-driven performance monitoring
🔹 Faster A/R velocity

RCM isn’t about surviving reimbursement pressure.

It’s about building financial resilience.

Are you operating reactively or strategically?

02/15/2026

If you have not had a chance please do join Salinas Valley Health for this presentation at Hartnell College on Wednesday evening 5pm.

Your heart deserves exceptional care. At Salinas Valley Health, our cardiac experts combine advanced technology with personalized support to help you take charge of your heart health. Attend our Ask The Experts: Innovations in Cardiac Care presentation at Hartnell College in Salinas. Register now. https://bit.ly/4ke4QHO

02/15/2026

Plot twist:

We’re not talking about revenue today. 😄
It’s the weekend.

The only thing we’re reconciling is:
☕ Coffee intake
🍳 Breakfast plans
📺 What to binge
👨‍👩‍👧‍👦 Time with loved ones

From the team at VIVA Medical Billing Services, enjoy the pause.

🌞 Introducing Weekend Vibes Vik

Meet the calmer side of VIVA.
While Remit Rita solves payer mysteries,
Vik reminds us that even healthcare professionals deserve to pause.

Because strong operations start with strong people.

Welcome to the team, Vik.

We’ll be back with insights next week.

02/14/2026

❤️ Happy Valentine’s Day from VIVA Medical Billing Services!

Today feels like the perfect day to introduce someone new to our community…

Meet Remit Rita — The RCM Detective. 🕵️‍♀️💼
While others are celebrating flowers and chocolates, Rita is celebrating something she truly loves:
✔️ Clean claims
✔️ Clear documentation
✔️ Accurate coding
✔️ And decoding those mysterious $0.00 ERAs
Because at VIVA, protecting your revenue isn’t just a process — it’s a commitment.

Remit Rita believes every denial has a reason.
Every zero-pay has a story.

And every practice deserves to be paid correctly.

Starting this week, Rita will be joining us every Friday to share practical, real-world Revenue Cycle insights to help healthcare organizations reduce denials, improve cash flow, and strengthen operations.

Think of it as tough love for your revenue cycle.❤️

Welcome to the team, Rita.

💬 — VIVA RCM Insights | Every Friday

This Valentine’s Day, we’re introducing someone who truly loves revenue — and protects it fiercely.

Meet Remit Rita — VIVA’s RCM Detective.

She doesn’t chase roses.🌹
She chases denial codes.😍

02/14/2026

This Valentine’s Day, we’re introducing someone who truly loves revenue — and protects it fiercely.

Meet Remit Rita — VIVA’s RCM Detective.

She doesn’t chase roses.🌹
She chases denial codes.😍

10/31/2024