03/26/2026
đźš’ Sedgwick County Emergency Communications in Wichita, KS is live with Fire Protocols!
With this system in place, Sedgwick County’s Emergency Fire Dispatchers now have proven, research‑based protocols to help them gather consistent, critical information from every call and send the right response—every time.
Beyond dispatching, these protocols empower Emergency Dispatchers to step into a rescuer role, providing clear Pre‑Arrival Instructions while help is on the way. From structure and vehicle fires to outside fires, power line hazards, and traffic collisions, Emergency Dispatchers are equipped to guide callers through high‑stress emergencies with clarity and confidence.
Sedgwick County went live at noon on 3/23, and while the day shift saw a light start, the afternoon and night shifts hit the ground running—successfully handling:
• Multiple alarm calls
• Vehicle fires and structure fires (both dwelling and non‑dwelling)
• Outside and grass fires
• Arcing power lines
• Traffic collisions and lift assist calls
📸 Pictured here is Director Elora Forshee celebrating with Jayden, an Emergency Dispatcher in training, after an impressive first call of the day. Still new, Jayden handled a grass fire call with confidence and accuracy—navigating the protocols as smoothly as a seasoned professional.
This successful go‑live reflects the dedication of Sedgwick County’s admin team, IT team, and Emergency Dispatchers whose hard work and collaboration made for a smooth start.
Sedgwick County, your community is in capable hands. 💛🎧🔥
