Priority Dispatch Corp.

Priority Dispatch Corp. Providing IAED Police, Fire, and Medical Protocols in ProQA software to 4,131+ Emergency Comm Centers

03/27/2026

Last week, Meredith, a Project Manager from Priority Dispatch, stopped by to visit our dispatch team and brought along a sweet treat — donuts! 🍩

During her visit, we had the opportunity to give her a tour of our current dispatch center and also show her the progress being made on our new facility.

We appreciate the visit and the chance to share the exciting developments happening here with our dispatch team.

03/27/2026

“We don’t just have the ability to save lives — we have saved a life already.”

After implementing MPDS, Teri Best and her team experienced firsthand how structured, evidence-based protocols support Emergency Dispatchers—including helping a cardiac arrest patient make it home for Christmas.

🎥 Watch her story.

It's our 5th year as a proud sponsor of the University of Utah's Women's Symposium and 2026 was epic!Our in-person cohor...
03/27/2026

It's our 5th year as a proud sponsor of the University of Utah's Women's Symposium and 2026 was epic!

Our in-person cohort from Priority Dispatch and the International Academies of Emergency Dispatch - IAED learned from and chatted with powerful, authentic women all day, including Sheridan Mordue, founder and CEO of Hip and Humble; Shari Levitin, founder and CEO of the Shari Levitin Group; Shawnna DelHierro, CIO of SoundHound AI; Rita Schwisow, Dir. of Professional Selling and Business Development at the U of U; and Telesa Via, VP of Luxury & Leisure Sales at Associated Luxury Hotels Intl.

We loved being part of this amazing event on the ground and also virtually—we had another 15 female leaders from the organizations who tuned in online.

Thank you, U of U Executive Education, for hosting this amazing symposium. We're already looking forward to 2027!

đźš’ Sedgwick County Emergency Communications in Wichita, KS is live with Fire Protocols!With this system in place, Sedgwic...
03/26/2026

đźš’ Sedgwick County Emergency Communications in Wichita, KS is live with Fire Protocols!

With this system in place, Sedgwick County’s Emergency Fire Dispatchers now have proven, research‑based protocols to help them gather consistent, critical information from every call and send the right response—every time.

Beyond dispatching, these protocols empower Emergency Dispatchers to step into a rescuer role, providing clear Pre‑Arrival Instructions while help is on the way. From structure and vehicle fires to outside fires, power line hazards, and traffic collisions, Emergency Dispatchers are equipped to guide callers through high‑stress emergencies with clarity and confidence.

Sedgwick County went live at noon on 3/23, and while the day shift saw a light start, the afternoon and night shifts hit the ground running—successfully handling:

• Multiple alarm calls
• Vehicle fires and structure fires (both dwelling and non‑dwelling)
• Outside and grass fires
• Arcing power lines
• Traffic collisions and lift assist calls

📸 Pictured here is Director Elora Forshee celebrating with Jayden, an Emergency Dispatcher in training, after an impressive first call of the day. Still new, Jayden handled a grass fire call with confidence and accuracy—navigating the protocols as smoothly as a seasoned professional.

This successful go‑live reflects the dedication of Sedgwick County’s admin team, IT team, and Emergency Dispatchers whose hard work and collaboration made for a smooth start.

Sedgwick County, your community is in capable hands. 💛🎧🔥

Medical emergencies are unpredictable. The way they’re handled doesn’t have to be. MPDS helps standardize how medical ca...
03/25/2026

Medical emergencies are unpredictable. The way they’re handled doesn’t have to be. MPDS helps standardize how medical calls are assessed, prioritized, and supported—every time.

The Medical Priority Dispatch System (MPDS) gives Emergency Dispatchers an evidence‑based framework to:

• Quickly identify the nature and severity of a medical emergency
• Send the right response—without over‑ or under‑dispatching
• Deliver clear, potentially life‑saving instructions before responders arrive

Used around the world for decades, MPDS supports Emergency Dispatcher confidence, patient safety, and consistent quality across every call.

🚨 Another agency has raised the bar for public safety!Please join us in congratulating Clinton County on going live with...
03/24/2026

🚨 Another agency has raised the bar for public safety!

Please join us in congratulating Clinton County on going live with Quality Performance Review (QPR)!

QPR brings IAED-certified reviewers to the table—offering professional case review, mentoring, and timely feedback that strengthens training, supports your internal QA team, and ensures every call is held to the highest standard.

Whether QPR is handling all QA reviews or supporting your in-house efforts, it’s a powerful way to reduce internal conflict, improve performance, and move toward ACE-level care.

Welcome to the QPR community, Clinton County! đź‘Ź Your commitment to quality makes a difference.

Out-of-hospital cardiac arrest survival depends on getting the right help to the right place at the right time. This Jou...
03/24/2026

Out-of-hospital cardiac arrest survival depends on getting the right help to the right place at the right time. This Journal feature, “A Positive Shock to the System”, explores how Emergency Dispatchers, evidence-based protocols, and connected AED technology are closing critical gaps in the chain of survival.

From identifying agonal breathing and delivering calm, effective CPR instructions, to mobilizing community responders through Avive’s 4 Minute Community™ Program, this article shows what’s possible when dispatch, technology, and neighbors work together.

As one emergency response leader put it: “It’s not a concept anymore; it’s a proven system now.”

đź“– Read the full article and see how communities are turning early intervention into real saves: https://bit.ly/4bJwZTg

After decades of serving others, Ty Wooten, ENP shares what it took to finally prioritize his own wellness—and why small...
03/23/2026

After decades of serving others, Ty Wooten, ENP shares what it took to finally prioritize his own wellness—and why small, consistent changes matter more than quick fixes.

His story in the Journal of Emergency Dispatch is honest, motivating, and a reminder that it’s never too late to start taking care of yourself.

Read “The Weight I Carried And Life I Gained”: https://bit.ly/3NCDGye

In the heart of the Netherlands, the integrated dispatch center serving Zuid‑Holland Zuid (ZHZ) and Rotterdam‑Rijnmond i...
03/20/2026

In the heart of the Netherlands, the integrated dispatch center serving Zuid‑Holland Zuid (ZHZ) and Rotterdam‑Rijnmond is redefining what excellence looks like in emergency medical dispatch. By prioritizing protocols, investing in quality review, and empowering highly trained nurses and Emergency Dispatchers, the team has earned Medical ACE accreditation—now for the third time.

Their journey shows how structured protocols, thoughtful resource management, and a strong team culture help ensure the right resources get sent to every call.

Read the full Journal article: https://bit.ly/40JfYn2

We're excited to be a sponsor of the International Academies of Emergency Dispatch - IAED's NAVIGATOR—the premier confer...
03/19/2026

We're excited to be a sponsor of the International Academies of Emergency Dispatch - IAED's NAVIGATOR—the premier conference for emergency dispatch professionals around the world.

NAVIGATOR brings together Emergency Dispatchers, leaders, educators, and innovators who are all committed to one goal: delivering excellence in every emergency. We’re proud to stand alongside the IAED and the global dispatch community as they continue to learn, connect, and elevate the profession.

If you’re attending, we look forward to connecting and continuing the conversations that move emergency communications forward.

Did you know that it’s National Poison Prevention Week?When someone calls 9‑1‑1 about a possible poisoning, the most imp...
03/19/2026

Did you know that it’s National Poison Prevention Week?

When someone calls 9‑1‑1 about a possible poisoning, the most important thing is making sure they get the right help—not automatically sending an ambulance.

Using the Medical Priority Dispatch System (MPDS), Emergency Dispatchers follow structured, medically approved questions to understand what was taken, how much, and how the caller is feeling. In situations where the caller isn’t showing symptoms, Emergency Dispatchers can connect them directly with Poison Control—experts who specialize in guiding people through next steps and warning signs, all in real time.

As Bryon Schultz, Medical Academics and Standards Expert, explains: “Poison Control has a long history of helping people safely manage these situations. By connecting callers to that expertise when it’s appropriate, Emergency Dispatchers can make sure people get clear guidance and reassurance—without automatically sending EMS when it isn’t needed.”

This collaboration helps callers feel supported, keeps emergency resources available for critical situations, and ensures every response is based on medical need—not assumptions.

A lucky go‑live on St. Patrick’s Day! 🍀Clinton County Central Dispatch in St. Johns, Michigan is officially live with Em...
03/18/2026

A lucky go‑live on St. Patrick’s Day! 🍀

Clinton County Central Dispatch in St. Johns, Michigan is officially live with Emergency Fire Dispatch (EFD).

With this system in place, Clinton County’s Emergency Fire Dispatchers now have proven protocols to help them gather consistent, critical information from every call—ensuring the right response is sent, every time.

Beyond dispatching, these protocols empower Emergency Dispatchers to step into a true rescuer role, providing potentially lifesaving Pre‑Arrival Instructions while help is on the way. From fire evacuations and bleeding control to airway positioning and burn care, EFD supports callers through some of their most critical moments.

On St. Patrick’s Day, Deputy Director Aaron and his Emergency Dispatcher handled the first fire call—a fire alarm—successfully navigating the protocols with confidence and care.

Congratulations to the Clinton County team on this important milestone. We’re proud to support the work you do for your community.

Address

110 S Regent Street, Ste 500
Salt Lake City, UT
84111

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(801) 363-9127

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