02/07/2019
Dr. Tham,
I wanted to let you know what an amazing experience I’ve had in working with Jennifer! After my total hip replacement surgery I had limited range of motion, soreness, swelling, and real concerns about if, when, and how well my leg would heal. My initial meeting with Jennifer went a long way towards eliminating my concerns as she listened carefully to me as I related my ‘status’ and then she clearly, thoughtfully, and professionally laid out for me her recommended plan of action for me to rehab my leg. She was so empathetic and considerate while being highly confident about how much better I’d be from working with her. We started working on my custom rehab plan that day and she was patient, encouraging, and very focused on how I was doing.
Jennifer was always ready for me, always ‘up’ providing confidence and encouragement, and always very attuned to how I was doing, how each exercise was working, and got me to do more, faster than I thought possible. She gave me great direction for work I could do at home between sessions with her and continually adjusted each session to be as efficient and productive as possible. I can’t imagine a more caring or professional person than Jennifer and my increased range of motion, strength, balance, and quick return to ‘normal’ use of my leg were made possible by her plan and coaching.
My visits to your office were always such a positive experience. Being greeted by Mei always brought a smile to my face and as if that were not enough, Boo gave the most wonderful welcome I can imagine! I never had to wait, everything was always so smooth and professional.
Thank you for connecting me with Jennifer and for the consistently professional, caring, and positive experiences I had at PrimeTrack!
- John