09/29/2023
"When Diana first walked into the door, our daughter, Skylark, who at the time was 9 months old and rarely warmed to strangers, immediately raised up her arms and reached out to Diana. On their first day, Skylark had a great time with Diana. After Diana left, my husband and I talked for a while about that, and determined that Diana has the right combination of empathy and love and an understanding of tone and expression to immediately put children at ease and into a good place. After that, her relationship with our daughter only got both stronger and more carefree.
I worked with a few postpartum doulas, and one thing that made Diana stand out was how dedicated she was to her role in providing mental and emotional support for me as a mother. I am someone who generally keeps my emotions to myself, and so I think people generally don't press me to talk about myself. Diana was persistent about checking in with me, each visit, but she did it in a way that was unimposing. She is easy to talk to, non-judgmental, and not only listened, but also shared from her own experiences as a mother, which allowed me to feel more comfortable opening up. She helped me to reflect and recognize where I needed support, and then was able to provide that support.
Diana was reliable and always on time. She was also flexible and made every effort to accomodate our timing needs, while still keeping her commitment to other clients. She was precise, and knew what questions to ask to help her understand and accomplish the tasks and routines we required. This made us confident that she understood and could meet both our needs and our daughter's. This relieved a lot of stress and we had no problem at all when we had to throw a new and unusual task at her.
It was a joy and delight to work with Diana. We recently moved to New Zealand, and really hope we can find someone like her here."
