02/11/2026
Safety net healthcare refers to providers, clinics, and hospitals that deliver care to low-income, uninsured, or vulnerable populations, regardless of their ability to pay or immigration status. These entities, which include public hospitals, community health centers, and clinics, primarily serve patients reliant on Medicaid, Medicare, or charity care.
In this video regarding the Urologic Oncology study “Prostate cancer-related genetic counseling in a safety-net healthcare setting,” Kalyani Narra, MD, highlighted several system-level factors at JPS Health Network that contributed to high completion rates of genetic counseling visits, despite the access barriers commonly seen in underserved populations.
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To address high no-show rates typical of safety-net settings, JPS implemented proactive scheduling practices.