01/30/2026
Client Development Associate
Location: New Jersey
Compensation: $22.00 - $25.00 an hour. Position is eligible for yearly bonus and other benefits.
About ACMS
All City Management Services (ACMS) is a national leader in School Crossing Guard programs, dedicated to our mission of Keeping Kids Safe. We partner with municipalities, school districts, and agencies to deliver trusted safety solutions in communities across the country.
Position Summary
The Client Development Associate supports business growth by identifying, engaging, and developing new client relationships within an assigned territory. This role focuses on lead generation, prospect outreach, proposal development, and supporting the transition of new programs into operations.
Duties and Responsibilities
Work under the direction of the Client Development Manager.
Identify and develop new leads and potential customers within an assigned territory.
Meet clients face-to-face to present services, explain value, and support purchasing decisions.
Engage prospects through active listening and needs assessment to provide solution-based responses.
Collect and submit information needed to develop pricing and scopes of service for proposals.
Plan and conduct initial prospect calls, follow up on warm leads, and assist with transitioning closed leads.
Use CRM software to log activities, maintain client data, and report sales progress.
Input data received from municipalities, school districts, and agencies into company databases.
Research online resources to identify decision makers for School Crossing Guard programs.
Make outbound calls to prospective clients to build and maintain a strong lead pipeline.
Generate marketing letters using database information and ACMS templates.
Send email marketing communications using ACMS-approved templates.
Respond to Requests for Proposals (RFPs) with thorough and timely submissions.
Attend industry conventions and expos; exhibitor booth participation may require travel.
Required Skills and Abilities
Communication: Clear, professional verbal and written communication with strong active listening skills.
Planning & Organization: Ability to prioritize outreach and organize lead development strategies.
Creativity & Innovation: Develop new methods to build pipelines and uncover growth opportunities.
Client Focus: Anticipate and respond to internal and external client needs while ensuring smooth program transitions.
Requirements
Self-motivated, dependable, and experienced working remotely within a dispersed workforce.
Proven strength in written and verbal communication.
Positive, persuasive, and enthusiastic with strong interpersonal skills.
High integrity, strong presentation skills, and sound judgment.
Action-oriented, entrepreneurial mindset with adaptability and creativity.
Work Environment
Primarily operates in a professional office environment using standard office equipment (computer, phone, copier).
Requires travel within an assigned geographic region for client meetings.
Occasional travel for conferences, conventions, and expos.
Additional Information
This job description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions. ACMS reserves the right to modify, add, or remove duties and assign additional responsibilities as needed.
About All City Management Services: ACMS is the largest School Crossing Guard Company in the nation. With over 40 years of experience, we currently serve over 275 cities, school districts, and police departments. We are 100% dedicated to the safety of children as they walk to and from school every day.
ACMS is committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, s*x, s*xual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.
