Customer service

10/07/2022

Issue No. 4 of our Reactions Newsletter is almost here!📬

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09/26/2022

For the safety of our employees in our Winter Haven and Sarasota Florida locations, we are transitioning to operating remotely due to the impending arrival of Hurricane Ian.

We ask for your patience in our response time as our team weathers the storm. Thank you!

09/26/2022

React Health offers a unique work style and culture fueled by passion, innovation, accountability, and a commitment to give customers more.

The Software Testing Analyst is responsible for the development, validation, ongoing performance and support of preproduction/production software and hardware as directed across all company applications and products as deemed necessary. The essential duties of the Software Testing Analyst include software and hardware testing, participation in managing task and bug tracking systems, writing/revising/executing all related documentation including software requirements and verifications, internal/external technical support, and participation in release scheduling and process. The Software Testing Analyst will work with the Manager of Customer Support, senior engineering leaders, junior and senior software testers, members of the development and/or IT team, and Quality to determine appropriate testing strategies and develop and maintain necessary documentation for regulatory purposes.

Role and Responsibilities

-Demonstrate a high level of integrity.
-Maintain confidentiality when dealing with any patient information.
-Report for scheduled work shifts on time and in proper attire.
-Demonstrate a level of flexibility with work schedule and/or shift to meet company needs.
-Demonstrate proficient time management and the ability to perform multiple tasks at one time.
-Maintain an organized and clean work area.
-Handle stressful and difficult situations in a calm and professional manner.
-Communicate concerns/issues to management in an appropriate and timely manner.
-Demonstrate gradual and persistent improvement in job performance quality.
-Identify and strive to meet departmental goals, objectives and plans.
-Work maturely and professionally as a team member in conjunction with other employees and departments.
-Perform other duties within scope of ability as assigned by direct supervisor to ensure efficient operation of the department and company.

Qualifications and Education Requirements

-College degree or prior experience in a relevant field.
-Experience with software testing experience.
-Must have excellent communication skills and be able to work closely with the software development/engineering and --Quality departments to achieve established goals.
-Be aware of the contents of the Quality Policy
-Complete assigned trainings and document reviews in the time allotted
-Work to ensure that processes and procedures are Implemented, maintained, and performed in ways that ensure compliance to applicable regulations and standards
-Work with the Quality department, regulatory consultants and auditors as required

Preferred Skills

-Ability to work with the software development/engineering and Quality departments, regulatory consultants and clinical research auditors as required
-Develop a working knowledge of the company’s risk management SOP’s.
-Review, revise and recommend new test plans to improve software quality.
-Take part in quality system processes as requested.
-Experience testing web and Windows applications and services.
-Ability to write and complete test scripts and traceability matrices.
-Familiarity with relevant software development guidelines
-Provide input on release management and approval processes.

EEO Statement

React Health Inc provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

09/23/2022

Get to Know the Rio II Nasal Pillows Mask- just 2.3 ounces including the headgear! Follow the link below to get started!

http://www.3bmedical.com/get-to-know-rio/

09/21/2022

React Health was pleased to be a part of the HME News Business Summit in Nashville this week. Attendees from React Health included EVP of Sales, Steve Goode, EVP of Clinical Sales, Tod York and President of Commercial Operations, Clint Geffert.

Geffert stated "Attending the HME Business Summit is an event I look forward to each year. I’ve always found the content to be some of the best in the industry along with offering opportunities to networking with various industry experts. Thank you HME News for hosting such a great event!"

09/07/2022

Issue No. 3 of our Reactions Newsletter is almost here!📬

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09/06/2022

08/22/2022

React Health offers a unique work style and culture fueled by passion, innovation, accountability, and a commitment to give customers more.

ROLE AND RESPONSIBILITIES

-Write/review Software System Architecture and Design plans and documents.
-Write/review Software Requirements and Software Design documents
-Select and deploy software development tools (e.g., IDE, Compilers, Builders, Version Control, Debuggers etc.)
-Write/review software code and unit tests
-Write/review/execute Software Design Verification test protocols
-Write/support development of Product V&V test protocols.
-Work according to Project Software Development Plan and Company QA Manual.
-Participate in the development/review of Product, System, Electronic, and Mechanical architectures
-Participate in technical reviews of Product Requirements, Risk Management File, electronics and mechanical design reviews.
-Maintain current QA training, as required

QUALIFICATIONS AND EDUCATION REQUIREMENTS
Education:

-4 year engineering degree, or higher, in EE or CS

Work Experience:

-10+ years min working as a software engineer developing code for real-time embedded devices
-5+ years developing software for a medical device, or other safety critical application, preferred.
-5+ years working on 3+ person software development team, using common code base and code repository tools
-5+ years working within a formal bug/issue tracking system during formal V&V testing PREFERRED SKILLS
-Proficient in C/C++ language
-Design experience with real-time embedded systems.
-Design experience with FreeRTOS, QNX, or POSIX compliant embedded OS.
-Experience with ARM processors, TI Sitara and/or Hercules.
-Proficient code debugger/troubleshooter.
-Proficient in Python language.
-Experience developing embedded database systems using Flash File Systems, and Flash/SD media.
-Experience developing intra-device synchronous and asynchronous communication links (e.g., SPI, UART, I2C).
-Experience developing inter-device communication links (e.g., USB, Ethernet, WiFi, Bluetooth)
-Experience developing device drivers.
-Experience using oscilloscope, logic analyzer and other lab tools to debug/trouble shoot embedded system.
-Excellent written and verbal communication skills.

ADDITIONAL NOTES
Candidate should possess the following characteristics/qualities:

-Attendance – must be punctual and reliable in commitments and work hours.
-Attention to detail - must be able to remain creative in finding solution while operating within the development environment rules
-Competent with Excel and Word
-Time Management – must be able to balance/prioritize daily activities to meet on-demand needs as well as longer-term tasks. Must be willing to put in extra time as required to meet commitments.
-Energy/Passion for Software – must project an overt energy and passion for developing great software/products.
-Self-Motivated – must be willing to take ownership and drive to successful conclusion all tasks assigned… plus be willing to volunteer to take on new challenges
-Team Player – must be willing to jump in when the team needs help, to keep the project moving forward towards success

EEO STATEMENT
React Health Inc provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

08/22/2022

React Health offers a unique work style and culture fueled by passion, innovation, accountability, and a commitment to give customers more.

Role and Responsibilities

-Sourcing function for company
-Optimize direct annual spend of $60M including indirect materials and services annual spend.
-Measures of success include: Bill of -Material Savings, Days Payable Outstanding (DPO), Spend Under Management, On-Time Delivery
-Create category strategies in Electronics, plastics, hardware,
-Conduct periodic business reviews with suppliers to assess performance.
-Prepare RFQs, RFPs, bid documents, analyze, and evaluate proposals, and lead the quote evaluation process
-Troubleshoot and resolve supplier related quality and delivery issues
-Work with engineering through new product development to develop a sourcing plan for all products.
-Adapt the procurement approach based on market trends.
-Periodic reviews with executive team on procurement strategy and measures of success.
-Prepare reporting for procurement or finance on a monthly basis.

Qualifications and Education Requirements

-Education: BS or MS in Supply Chain, business, or another related field.
-Expert knowledge of Supply Chain best practices, policies, and regulations
-ASCM and/or ISM certification a plus.
-In-depth understanding of procurement process and compliance in an FDA regulated environment
-Strong negotiation skills and demonstrated ability to work with suppliers
-Good communication, including writing, speaking and active listening
-Strong financial and analytical skills
-Great project management skills, including organization, planning, time management and prioritization
-Self-motivated and able to set personal and professions goals, and able to achieve these goals with minimal supervision.

Preferred Skills

-Medical Device / FDA regulations
-ERP systems
-Documentation Control System
-Microsoft Office Suites
-Contracts

EEO Statement

React Health Inc provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.