Cayuga Hospitality Consultants

03/05/2026

Last day of 2026 ALP Unlocked by Association of Lodging Professionals!

Are you attending? Connect with James Kuester at the exhibition!

02/19/2026

Donald Hoover, in his recent article, argues that overreliance on -driven applicant tracking systems ( ) can cause organizations to overlook top talent. He advocates for adding human intelligence and to improve outcomes.

Read the full article here:

Algorithm-based applicant tracking systems (ATS) have been in place for over 20 years. Recruiters have generally come to rely on the algorithms...

02/17/2026

Charis Atwood, in her recent , highlights how late-stage FF&E procurement and communication gaps during a dual were resolved through coordination, enabling both properties to pass inspections and open on time.

Read the full article here: https://cayugahospitality.com/case-study-hotel-opening-purchasing-installation/

A developer engaged a project management (PM) team and a large, reputable procurement firm for a high-end, dual-property coastal hotel development in...

02/12/2026

Newsletter alert!

Learn more about our Cayuga Hospitality Consultants and read the recent articles about Impact of on of , , and in 2026.

Read the full newsletter here:

Cayuga Hospitality Consultants leverage deep industry experience to guide owners, operators, lenders, investors, and executives around the globe. Our expertise across hotels, resorts, clubs, recreation, and foodservice provides strategic insight and high-impact support for long-term success.

02/10/2026

Debbie Miller, in her recent article, highlights the long-term value of for , arguing that building durable, reusable provides compounding by driving consistent and reducing the operational strain of constant creation.

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In hospitality marketing, it’s easy to get caught in a cycle of constant campaigns. You have seasonal promotions, last-minute offers, and time-sensitive...

02/05/2026

HOTELS magazine recently published an article talking about why are increasingly joining and affiliation networks to preserve their individuality while gaining the scale, visibility, and commercial power of major companies.

"Dr. Chekitan S. Dev CHC, ISHC Dev teaches and at the Cornell Peter and Stephanie Nolan School of Hotel Administration, which makes him one of the foremost minds in the world of . He calls soft brands nothing short of genius. “They are designed to offer the best of both worlds: individuality plus the commercial engine of a major brand,” he said, propping up their brilliance with an anecdote. A recent trip to New York landed him at the Crosby Street Hotel, which is owned and operated by Firmdale Hotels. Affixing a hard brand to a property as design-driven as Crosby, a favorite among Hollywood stars, would be a disservice. Instead, and unbeknownst to many who stay there, it’s affiliated with Marriott’s Design Hotels, a curated collection of more than 300 independent, design-driven hotels across the globe. One might even refer to this situation as a “super-soft brand”: Design Hotels’ brand indicia is nowhere to be found on the hotel’s website. “Now, that’s how to brand a one-of-a-kind luxury hotel in the world’s most competitive hotel market,” Dev said."

Read the full article here:

Soft brands, affiliations—they are not new phenomena, but their popularity has grown in an age where, for independent hotels, being seen is as important as what is seen.

02/03/2026

Thomas R Cleary, in his recent article, explains how works, what types of coverage are available, what to look for when buying a , and who the major U.S. are.

Read the full article here:

If you are worried about unforeseen events before or during a trip, investigate Travel Insurance. TI Policies may cover a wide range...

01/29/2026

Mandy Murry wrote a 2026 playbook for the Margin Squeeze Era, where she explains why success will depend less on raising and more on disciplined , control, and -focused in a tight, high-cost market.

Read the full article here:

Flat demand, slower pricing power, rising costs. The operators who win next year will not be the loudest.

01/27/2026

It is with profound sadness that we share the news of the passing of Cayuga Hospitality Consultants Chairman Emeritus, William (Bill) Callnin.

Founding our Global Hospitality Consulting network in 1989, he served as chairman and managing director for 25 years, selling it to the current partners in 2014. Bill built the platform that has become the hospitality industry’s leading resource for guidance to owners, operators, lenders, investors and executives for both domestic and international assignments.

Bill was not only a colleague, but also a dear friend and mentor to many of us. His legacy is his imprint on our organization and decades of consulting members and clients who benefitted from his vision. Bill’s passing is a loss to the entire hospitality community and we offer our sincerest condolences to his wife Susan and family.



To view Bill’s obituary, the link is provided here:

View William John Callnin's obituary, contribute to their memorial, see their funeral service details, and more.

01/22/2026

Newsletter alert!

Learn more about our Cayuga Hospitality Consultants and read the recent article about 2026 , including , , , , , , and more.

Read the newsletter here:

Insights from Cayuga Hospitality Consultants’ Annual Conference 2025 reveal the forces already reshaping the industry, including AI-driven decision-making, ownership shakeups, labor reinvention, rising risk, and a renewed focus on human judgment. This article breaks down ten predictions every owne...

01/20/2026

Congratulations to Holleigh Alexander-Ramsey for being named the 2025 Winner for Favorite Spa Consultant in the American Spa Magazine Professionals’ Choice Awards!

A well-deserved recognition for her expertise, dedication, and impact on the and industry👏

01/15/2026

Charles Oswald recently spoke at the BITAC Events panel, where he joined other industry leaders to explore why extended-stay remain a strong , highlighting their higher , stable , and operational advantages, while advising developers to balance supply, guest preferences, and market-specific trends for long-term success.

Read some of the highlights from this session by Aperture Hotels: https://www.linkedin.com/pulse/state-extended-stay-aperturehotels-ckuwe