12/11/2025
🎙 New LIMB Episode Out Now: Navigating RCM Growth Mode with our FOUNDER - Randi Tapio
Our latest Leaders in Medical Billing episode features Randi Tapio, CEO of MedCycle Solutions, who brings more than 25 years of end-to-end RCM expertise.
Randi shares her journey from building and selling her first business to consulting to now leading MedCycle, a fully remote organization in hyper-growth mode. Her insights offer practical and strategic guidance for today’s billing leaders, including:
đź’ˇWhy staffing continues to be the #1 operational challenge
đź’ˇ How to build and manage a high-performing remote team
💡 A grounded “tiptoe” approach to AI adoption
If you’re scaling a billing company, building remote stateside teams, or navigating marketing in RCM — this
episode is for you!
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In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Randi Tapio, a seasoned revenue cycle management (RCM) leader whose career spans hands-on billing, consulting, and building high-performance teams. Randi shares her journey from working the front desk of a doctor’s office t...