AFMS - Shaw - 20th Medical Group

AFMS - Shaw - 20th Medical Group This is the official page for the 20th Medical Group, Shaw AFB, SC. The 20th Medical Group delivers primary care and related services.

To review our Joint Commission Quality Report, visit https://www.qualitycheck.org/ and input 29152 for the zip code. It has Family and Women's Health, Pediatrics, Flight Medicine, and Mental Health. There are also Optometry, Physical Therapy and Dental for active duty only. For your convenience, there is also Pharmacy, Lab, and Radiology. There is also an Altitude Chamber. DEPARTMENT OF THE AIR FORCE COMMENT POLICY

If you wish to comment, use the text box. The Department of the air Force reserves the right to modify this Policy at any time. This is a moderated forum.That means all comments will be reviewed. In addition, we expect that participants will treat each other, as well as our agency and our employees, with respect. We will not allow comments that contain abusive or vulgar language, hate speech, personal attacks, comments that violate equal opportunity policy or are offensive to others, or similar content to remain.,

We will not allow comments that are spam, are clearly “off-topic”, promote services or products, infringe on copyright-protected material, or contain links that do not contribute to the discussion to the remain. Comments that make unsupported accusations will not be allowed. The Air Force alone will determine which comment will be posted. Any references to commercial entities, products, services or other non-governmental organizations or individuals that remain on the site are provided solely for the information of individuals using this page. These referees are not intended to reflect the opinion of the Department of the Air Force, Department of Defense, the U.S. or their employees concerning the significant, priority, or importance to be given the referenced entity, product, service or organization. Such reference are not an official or personal endorsement of any product, person or service and may not be quoted or reproduced for the purpose of stating or implying department of the Air Force endorsement or approval of any product, person or service. Any comments that report criminal activity, including suicidal behavior or sexual assault, will be reported to the appropriate authorities, including the Department of the Air Force of special investigations. Do not use this forum to:
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Of the Air Force office of special investigations case number, phone numbers or email addresses in the body of your comment. If you do not voluntarily include personally identifiable information in your comment, such as your name that comment may or may not be removed from the page. If your comment is posted, your name will not be reacted or removed. In no circumstances will comments that contain SSN, DOD ID numbers, department of the Air Force office of special investigations case numbers, address, email addresses or phone numbers be allowed to remain. Thank you for taking the time to read this comment policy. We encourage your participation in our discussion and look forward to an active exchange of idea.

The most recent appropriations for the Department of War expired at 11:59 p.m. EST on Jan 30, 2026. Military personnel w...
02/02/2026

The most recent appropriations for the Department of War expired at 11:59 p.m. EST on Jan 30, 2026. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status. If you have a medical emergency, call 911. For information about TRICARE coverage during the lapse in appropriations period, visit www.tricare.mil/shutdown.



We continue to provide health care services for our beneficiaries. Call 803-895-2273 or visit https://shaw.tricare.mil/ to learn about changes to our office hours or services during the government lapse in appropriations.

02/01/2026

❄️ Delayed Opening Alert: Monday, Feb 2, 2026.
Due to inclement weather, the 20th MDG will have a delayed opening tomorrow, Monday, February 2 of 12:00PM. Please take note of the following schedule updates:

• Pharmacy Services: Starting at 12:00 PM
• Scheduled Appointments: Starting at 12:00 PM

📞 Appointment Information
If you had an appointment scheduled before noon, please stay close to your phone.

Stay safe and warm! We appreciate your patience and understanding as we ensure the safety of our patients and staff.

🚨 SAFETY ALERT – PRODUCT RECALL 🚨Ge**er Products has issued a voluntary recall of select Ge**er Arrowroot Biscuits out o...
01/30/2026

🚨 SAFETY ALERT – PRODUCT RECALL 🚨

Ge**er Products has issued a voluntary recall of select Ge**er Arrowroot Biscuits out of an abundance of caution due to potential presence of foreign material.

If you purchased this item at the Shaw AFB Commissary, check the lot number and expiration date listed.

❌Ge**er Arrowroot Biscuits
• UPC: 15000-00596
• Lot #: 5252565505
• Exp: 09 Dec 2026

🔄 If you have this product, return it to the place of purchase for a refund or contact Ge**er directly.

✔️ The affected product has been removed from commissary shelves.

📌 Mark your calendars! 🗓️Join us for our next meeting on 19 February at 1100, 20th MDG patient education classroom (E147...
01/30/2026

📌 Mark your calendars! 🗓️

Join us for our next meeting on 19 February at 1100, 20th MDG patient education classroom (E147, first floor on the right after the Dependent Care Front Desk). For more information, please contact usaf.shaw.20-mdg.mbx.pfpc@health.mil.

🚨Closed for Training 🚨Every Wednesday, our clinic is closed from 0730-0930 for staff training. Doors will open at 9:45 A...
01/28/2026

🚨Closed for Training 🚨

Every Wednesday, our clinic is closed from 0730-0930 for staff training. Doors will open at 9:45 AM.

✅ The appointment line remains open, so you can still call to book or manage your appointments during this time. You can also utilize the MHS Genesis Patient Portal to manage your care.

✅ The Nurse Advice Line is available 24/7 for medical guidance at 1-800-TRICARE (874-2273), option 1.

We appreciate your patience as we train to better serve you!

✨ Coming soon…Video Virtual Visits!
01/27/2026

✨ Coming soon…Video Virtual Visits!

01/26/2026

⚠️ Weather Delay – Medical Group Operations ⚠️

Due to inclement weather, the 20th Medical Group will have a delayed opening tomorrow, 26 January 2026.

💊 Pharmacy: Opens at 1000
🕥 Appointments: Begin at 1000

Some patients may be contacted to reschedule their appointments. When clinically appropriate, care will be provided virtually to the maximum extent possible.

📞 Nurse Advice Line: 24/7 support from registered nurses or licensed providers if appropriate! Call 1-800-TRICARE (1-800-874-2273) or visit https://mhsnurseadviceline.com/home for web or video chat.

🚨 Emergency: For life-threatening emergencies, please proceed to the nearest emergency room or call 911.

We will continue to monitor the situation and provide updates. Please stay and warm!

Thank you for your patience and understanding.

💡Did you know💡✨Beginning 20 January, your lab and radiology results will be available in the MHS Genesis patient portal ...
01/16/2026

💡Did you know💡

✨Beginning 20 January, your lab and radiology results will be available in the MHS Genesis patient portal as soon as they’re ready and you may see them before your provider can review them. See below for more information. ✨

https://newsroom.tricare.mil/News/TRICARE-News/Article/4376744/get-your-health-results-faster-in-2026-lab-and-test-results-immediately-availab?fbclid=IwVERDUAPXQX5leHRuA2FlbQIxMQBzcnRjBmFwcF9pZAo2NjI4NTY4Mzc5AAEeDpst7b0hAazpO0b-OqyGGC5P3eCkNfieci8q-5ep5jtx5ZBN5iMc5WZcFlY_aem_jMGjtjcx7DZM2vV8pVnJ4A

01/15/2026

🚨Appointment Line Notice🚨

The appointment line is currently experiencing issues with its queuing system, and some callers may not get through on the first attempt.

If you are unable to connect, please call back. We appreciate your patience as we work to resolve the issue.

In the meantime, patients may use the MHS GENESIS Patient Portal to schedule appointments, message their care team, review upcoming visits, or manage prescriptions.

For urgent clinical questions the Nurse Advice Line remains available 24/7.

Thank you.

*UPDATE* PHONE LINES HAVE BEEN RESTORED! Thank you for your patience.
01/13/2026

*UPDATE* PHONE LINES HAVE BEEN RESTORED!

Thank you for your patience.

🚨Appointment Line Outage🚨

The 20th Medical Group is currently experiencing a temporary outage with the appointment line.

Our team is working diligently to resolve the issue as quickly as possible.

In the meantime, please use the nurse advice line, MHS, Genesis, or call your respective clinic to schedule our manager appointments we appreciate your understanding and will provide updates when the line is operational again!

🚨Appointment Line Outage🚨The 20th Medical Group is currently experiencing a temporary outage with the appointment line. ...
01/13/2026

🚨Appointment Line Outage🚨

The 20th Medical Group is currently experiencing a temporary outage with the appointment line.

Our team is working diligently to resolve the issue as quickly as possible.

In the meantime, please use the nurse advice line, MHS, Genesis, or call your respective clinic to schedule our manager appointments we appreciate your understanding and will provide updates when the line is operational again!

Address

420 Polifka Drive
Shaw Air Force Base, SC
29152

Opening Hours

Monday 7:30am - 4:30pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:30pm
Friday 7:30am - 4:30pm

Telephone

+18038952273

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