AFMS - Shaw - 20th Medical Group

AFMS - Shaw - 20th Medical Group This is the official page for the 20th Medical Group, Shaw AFB, SC. The 20th Medical Group delivers primary care and related services.

To review our Joint Commission Quality Report, visit https://www.qualitycheck.org/ and input 29152 for the zip code. It has Family and Women's Health, Pediatrics, Flight Medicine, and Mental Health. There are also Optometry, Physical Therapy and Dental for active duty only. For your convenience, there is also Pharmacy, Lab, and Radiology. There is also an Altitude Chamber. DEPARTMENT OF THE AIR FORCE COMMENT POLICY

If you wish to comment, use the text box. The Department of the air Force reserves the right to modify this Policy at any time. This is a moderated forum.That means all comments will be reviewed. In addition, we expect that participants will treat each other, as well as our agency and our employees, with respect. We will not allow comments that contain abusive or vulgar language, hate speech, personal attacks, comments that violate equal opportunity policy or are offensive to others, or similar content to remain.,

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Of the Air Force office of special investigations case number, phone numbers or email addresses in the body of your comment. If you do not voluntarily include personally identifiable information in your comment, such as your name that comment may or may not be removed from the page. If your comment is posted, your name will not be reacted or removed. In no circumstances will comments that contain SSN, DOD ID numbers, department of the Air Force office of special investigations case numbers, address, email addresses or phone numbers be allowed to remain. Thank you for taking the time to read this comment policy. We encourage your participation in our discussion and look forward to an active exchange of idea.

💡✨If you were recently displaced from an overseas duty station or your home abroad, you're still covered by TRICARE. Thi...
04/03/2026

💡✨If you were recently displaced from an overseas duty station or your home abroad, you're still covered by TRICARE.

This displacement counts as a qualifying life event, which opens a 90-day window for you to update your TRICARE region or make enrollment changes.

📢 MHS GENESIS Update – Ambient Listening LaunchThe 20th Medical Group is implementing ambient listening technology start...
04/02/2026

📢 MHS GENESIS Update – Ambient Listening Launch

The 20th Medical Group is implementing ambient listening technology starting tomorrow (3 April) to enhance patient care and provider efficiency.

This secure voice recognition capability assists providers with clinical documentation, allowing more focus on patient interaction and less time on the computer.

🔹 Improves provider–patient communication
🔹 Supports accurate clinical documentation

Patients will be informed and consent will be obtained prior to use during appointments.

We remain committed to delivering high-quality, patient-centered care.

04/02/2026

📢 Pediatrics Clinic Notice ‼️

The 20th Medical Group Pediatrics Clinic will operate with limited access from 6 April through 17 April.

Patients requiring appointments, acute care assistance, or would like to speak with a nurse are directed to call the appointment line for further guidance.

We appreciate your understanding as we continue to ensure safe and effective care delivery.

🚨Closed for Training 🚨Every Wednesday, our clinic is closed from 0730-0930 for staff training. Doors will open at 9:45 A...
03/25/2026

🚨Closed for Training 🚨

Every Wednesday, our clinic is closed from 0730-0930 for staff training. Doors will open at 9:45 AM.

✅ The appointment line remains open, so you can still call to book or manage your appointments during this time. You can also utilize the MHS Genesis Patient Portal to manage your care.

✅ The Nurse Advice Line is available 24/7 for medical guidance at 1-800-TRICARE (874-2273), option 1.

We appreciate your patience as we train to better serve you!

03/23/2026

🚫 Physical Therapy Walk-In Closure Notice 🚫

Physical Therapy will NOT be holding walk-in services on Tuesday, March 24, 2026.

If you require care during this time, please report to the Active Duty Clinic for assistance during daily walk-in hours.

Physical Therapy walk-in services will resume on Thursday, March 26, 2026.

Thank you for your understanding and patience.

03/17/2026

📣Immunizations Clinic Notice

The Immunizations Clinic will be closed for lunch from 1200–1300 this week only.

📅 (March 16–20)

We appreciate your patience and understanding.

03/04/2026

📢 Training Day Update

The 20th Medical Group will remain open TODAY during training hours. All services will continue to operate as scheduled.

Thank you!

03/02/2026

🚨 NOTICE: PHYSICAL THERAPY WALK-INS 🚨

Physical Therapy will NOT be holding Walk-In services on Tuesday, March 3, 2026.

If you require care during this time, please report to the Active Duty Clinic for assistance.

Walk-In services will resume Thursday, March 5, 2026.

Thank you for your understanding and patience.

📢 ATTENTION: 20 MDG Appointment Line Outage 📢Please be advised that the 20 MDG Appointment Line is currently down. Our t...
02/24/2026

📢 ATTENTION: 20 MDG Appointment Line Outage 📢

Please be advised that the 20 MDG Appointment Line is currently down. Our team is working diligently to restore service as quickly as possible, and we sincerely apologize for the inconvenience this may cause our patients.

If you require medical assistance during this time, please utilize the following resources:

• Nurse Advice Line: For medical questions or guidance, call 1-800-TRICARE (874-2273) to speak with a registered nurse 24/7.

• Medical Emergencies: If you are experiencing a medical emergency, please dial 9-1-1 immediately or go to the nearest Emergency Room.

We will provide an update as soon as the lines are back in service. Thank you for your patience and understanding!

‼️Patient and Family Partnership Council (PFPC), Tomorrow @ 1100 20 MDG Patient education classroom (E147, first floor o...
02/19/2026

‼️Patient and Family Partnership Council (PFPC), Tomorrow @ 1100 20 MDG Patient education classroom (E147, first floor on the right after the Dependent Care Front Desk). ‼️

For more information, please contact usaf.shaw.20-mdg.mbx.pfpc@health.mil.

📌 Mark your calendars! 🗓️

Join us for our next meeting on 19 February at 1100, 20th MDG patient education classroom (E147, first floor on the right after the Dependent Care Front Desk). For more information, please contact usaf.shaw.20-mdg.mbx.pfpc@health.mil.

Address

420 Polifka Drive
Shaw Air Force Base, SC
29152

Opening Hours

Monday 7:30am - 4:30pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:30pm
Friday 7:30am - 4:30pm

Telephone

+18038952273

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