What are the opening hours?

Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

The Family Doctors

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United States
Shreveport, LA
The Family Doctors

Visit www.famdocs.com Call 318 797 6661 to schedule an appointment. Visit our website for more details! The Family Doctors---We take care of all of you!

The Family Doctors is an independent medical group consisting of 12 primary care physicians and 3 mid-level providers taking care of generations of families. We offer same day acute/sick visits, preventive care and management of chronic problems/health concerns and have provided excellent medical care for patients for over 40 years. The Family Doctors is conveniently located behind Christus Schumpert Highland Hospital at 8383 Millicent Way.

02/12/2026

****Phone Issues Resolved****
🥳🥳

📣📣📣 We are currently experiencing a phone outage for incoming calls. The vendor is aware and working on the issue. If you need immediate assistance, please send us a FB message with just your name and phone # and we will call you back. Please note that FB messages are not secure and only send your name and phone number.

We apologize for the inconvenience.

01/28/2026

****Delayed Opening***
As of now we plan to open in the morning at 10:30am.

01/26/2026

📣📣 Due to inclement weather, our office will remain closed on Tuesday, January 267th, to ensure the safety of our patients and staff.

Please note that no one will be available to assist with routine matters during this time.

If you have a scheduled appointment for Tuesday, our team will contact you to reschedule as soon as possible.

If you need a prescription refill while we are closed, the fastest way to request it is through your Follow My Health Patient Portal. Our providers will be checking refill requests daily.

If you do not have a portal account and need a medication refill that cannot wait until Wednesday, when we reopen, please call (318) 795-8505 and leave a voicemail. Messages will be checked daily. When leaving a message, please include all relevant information:
•
Patient name
•
Date of birth
•
Medication name and dosage
•
Pharmacy name and location (please verify your preferred pharmacy will be open. Many have closed due to winter weather).

If you experience a medical emergency, please call 911 or go to the nearest emergency room.

We look forward to reopening as soon as conditions allow. Thank you for your understanding.

01/25/2026

📣📣 Due to inclement weather, our office will be closed on Monday January 26th to ensure the safety of our patients and staff. We will make an announcement about Tuesday after we assess road conditions.

Please note that no one will be available to assist with routine matters during this time.

If you have a scheduled appointment for Monday, our team will contact you to reschedule as soon as possible.

If you need a prescription refill while we are closed, the fastest way to request it is through your Follow My Health Patient Portal. Our providers will be checking refill requests daily.

If you do not have a portal account and need a medication refill that cannot wait until Wednesday, when we reopen, please call (318) 795-8505 and leave a voicemail. Messages will be checked daily. When leaving a message, please include all relevant information:
•
Patient name
•
Date of birth
•
Medication name and dosage
•
Pharmacy name and location (please verify your preferred pharmacy will be open. Many have closed due to winter weather).

If you experience a medical emergency, please call 911 or go to the nearest emergency room.

We look forward to reopening as soon as conditions allow. Thank you for your understanding.

11/01/2025

Thank you to everyone who voted for our pumpkin decorating contest. The winner was the space ship 🛸 that was from our amazing lab staff!

06/02/2025

**** Update: Issue with TMobile/Metro PCS is RESOLVED***

📣Important Notice for T-Mobile/Metro PCS Customers 📣

We are currently experiencing an issue where calls from T-Mobile and Metro PCS customers are not coming through to our main phone line. While we are still able to make outgoing calls to these numbers, we are unable to receive incoming calls from them.

If you are a T-Mobile or Metro PCS customer and need to reach us, please send us a message through Facebook Messenger with the patient’s name and a call-back number. A member of our team will contact you as soon as possible.

You can also message us through your Follow My Health portal.

We will update once the issue is resolved and apologize for the inconvenience.

02/28/2025

📣📣 **Phone Issues***
We are having issues with our IVR prompts on our main phone number. You will hear your wait time is over 60 minutes. This is not accurate and you will be connected within a few mins max if not immediately. That announcement is incorrect. We apologize for any inconvenience and hope to have it resolved ASAP!

02/10/2025

📣📣 Job Openings 📣📣

TFD is currently hiring for the following positions:
**Medical Assistant
**LPN
**Phlebotomist
**Phone Receptionist

***Benefits**
-401(k) with match
- Health, Dental, and Vision Insurance
- Life Insurance
-PTO after 90 days

If you are a dedicated professional with a passion for patient care and are looking to be part of a supportive and dynamic team, we encourage you to apply.

To apply, please send resume to applytfd1@gmail.com

11/21/2024

We are converting to a new phone system today. We apologize for any delays or excessive hold times. There are a few bugs we are working through. Thank you for your patience.

10/12/2024

2024 TFD Employee Appreciation Day! Thank you to all of our dedicated and compassionate staff that keep our clinic running smoothly every day!

10/12/2024

Congratulations to our TFD 2024 Employee of the Year, Tonya Toney,MA! 🥳 🥳

09/12/2024

📣📣***Job Opening***📣📣

Job Title: Medical Phone Receptionist
Location: Shreveport, LA
Position Type: Full-Time
Schedule: Monday - Friday, 8:15 AM - 5:00 PM
**Benefits:**
- 401(k) with match
- Health, Dental, and Vision Insurance
- Life Insurance
- PTO available after 90 days

Job Description:
We are seeking a courteous and efficient phone receptionist. The ideal candidate will provide a full range of telephone switchboard duties, including triaging calls and relaying messages. You will also assist with clerical duties as required and serve as a liaison between patients and medical staff.

Responsibilities:
- Courteously and efficiently answer all incoming calls.
- Schedule appointments for multiple providers.
- Accurately take and relay messages in a timely manner.
- Perform phone operator functions including triaging, connecting, and transferring calls.
- Provide a pleasant and helpful phone contact experience with each call.
- Perform other clerical duties as assigned to maintain department workflow.

Skills Required:
- Excellent communication skills, both written and verbal.
- Proficient technical (computer) skills.
- Ability to multi-task and prioritize effectively.
- Self-motivated with strong initiative.

If you are a dedicated professional with a passion for patient care and are looking to be part of a supportive and dynamic team, we encourage you to apply!

To Apply: Please submit your resume and cover letter to svaughn@famdocs.com

Address

8383 Millicent Way
Shreveport, LA
71115

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+13187976661

Website

http://www.famdocs.com/

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