04/23/2026
We are continuing to visit member communities across the state to honor the individuals who make a difference in the everyday lives of residents and teams.
🙌 Please join us in celebrating another outstanding person in our field. Last week, Tom Akins visited Penick Village (Southern Pines, NC) to honor Thomas McCain, recipient of a 2026 Service Excellence Award.
Thomas is known for going beyond his immediate role on the housekeeping team, bringing skill, awareness, and collaboration across service areas to better support both residents and co-workers. 👏 Through his charismatic and selfless approach, he builds strong relationships and contributes to a culture grounded in shared values.
His impact does not go unnoticed. Thomas is frequently recognized by residents and team members through “Living the Values” commendations, reflecting the consistency and care he brings to his work each day.
Thank you for your dedication, and congratulations to Thomas and the Penick Village community! 🏆
This year, we are expanding how we celebrate. While some honorees will be recognized at our Annual Conference, we are also visiting member communities to bring many of these awards directly to the places where the work happens every day. Because recognition hits differently when it’s shared with the colleagues, residents, and teams who experience that impact firsthand.
📍 More stops to come. More stories to share.