01/07/2020
JJ Industries
Inside Sales Representative
JJ Industries Southington, CT, USA
Compensation
$16.50 to $20 Hourly (plus commission)
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
Why Work Here?
“Family owned business since 1981!”
Position Summary:
Work cooperatively with management, outside sales and all other personnel to grow existing customers, create new customers, and increase customer satisfaction through effective sales techniques and quality customer service.
Job Responsibilities:
* Answer incoming sales calls, emails and fax requests.
* Understand and support established sales policies and procedures to provide proper and effective treatment to customers.
* Clarify and fulfill customer requests/needs by presenting various selections of products and services providing pricing information as requested.
* Emphasize saleable services of products to include quality and ability to meet customer specifications.
* Process all paperwork for orders to include sales contracts, prints and related documentation.
* Understand and respond to customer delivery needs by interfacing with internal personnel.
* Resolve customer concerns in an expeditious and tactful manner.
* Suggests new products, strategies and solutions based on customer feedback, comments and purchase history to ensure achievement of sales goals. Relate new product ideas and product extensions to management for evaluation.
* Demonstrate teamwork with entire organization to ensure achievement of team and corporate sales goals
* Participate in special projects and perform additional duties as required.
Requirements:
* Prior experience in cutting tools, metalworking or related industry is recommended.
* Knowledge of purchasing process and direct sales process recommended.
* Ability to work in a fast paced competitive industry.
* Excellent verbal and written communications skills are required.
* Computer literacy required.
* Valid driver’s license
* Reliable transportation
JJ Industries