12/20/2025
This might be a long post and a little uncomfortable to read, but I need to share a couple of changes that were recently required to keep business going and keep a safe and sanitary space.
I've had to re-institute requiring a non-refundable deposit of 50% of the scheduled service for new clients ONLY at this time. You will be required to put a card on file at the time of scheduling. I'm hoping to keep this to new clients only but may be subject to change depending on how things flow into the new year.
Please keep in mind when you schedule an appointment, that Zen Intention has a late cancelation policy and there is a charge for appointments canceled less than 48 hours in advance.
Now, on to the really uncomfortable part.
Moving forward, I will be charging a $100 cleanup and convenience fee for anyone that intentionally disrespects my workspace and leaves a mess anywhere on the property, or on my equipment during a mobile massage. I know the difference between an accident and an intentional act, and I can deal with accidents. I had an incident this week with a new male client that behaved in an intentional manner, and created a cleanup nightmare and was a slap in the face to the environment and energy I've worked so hard to maintain.
If you behave in this sortof manner, the incident will be noted, photos will be taken, meta-data from the photos will be saved, and your card on file will be charged. You will be blocked from booking further appointments, your information will be provided to Panama City Police as an informational report (unless you've committed a criminal act and then a police report will be filed along with charges), and it's possible your name and the nature of the incident will be provided to my local female colleagues to help keep them safe from your behavior.
And if you think you'll be able to dispute the credit card charges, rest assured that your card issuer will be provided all photo evidence and proof that it was you that made a mess, along with a copy of my policies that you've agreed to when you booked.
Thank you for your support, understanding, and patronage. ❤️❤️
Send a message to learn more