03/28/2020
Due to COVID-19 we will be seeing only urgent and emergent conditions.
We are relying on you to communicate to us any urgent needs. One of our physicians is always on call to take care of any serious concerns that may arise. To reach the doctor on call, dial (509)838-6686. In addition, we have MWF office hours 8:30-3:00 pm. Please call us MWF at (509)838-6686 to reach our staff for any non urgent issues.
We will review all patient charts due for an appointment during this unique time of social distancing. Some visits can be delayed without concern. We will be in touch in the near future to reschedule your child’s routine visit. More urgent eye conditions may still require an office visit or one of our newly offered telehealth appointments.
TeleHealth
Virtual visits with one of our doctors are now available for many of our patients. If your child meets criteria for a virtual visit, our staff will reach out by phone to schedule and provide more information. These visits will be conducted via smartphone or tablet using Doxy.me. Please confirm with your insurance provider that telemedicine visits are covered under your policy. We ask that you review the Telemedicine Acknowledgment form prior to the appointment.
Please check in to your virtual appointment 5 minutes prior to your appointment time using the following links for your doctor.
https://doxy.me/drcnnye
https://doxy.me/drcshea
https://doxy.me/drrickwhitehead
Please see the following instructions and information to prepare for your virtual visit.
Instructions to Prepare for a Telehealth/Virtual Visit:
1. Place your phone or tablet on a stable surface at eye level in a well-lit room.
2. Place a chair facing the camera
3. Tools to have-flashlight, interesting small toy, serving spoon (to cover an eye)
4. Please have name and phone number of pharmacy available
5. The doctor will have you help with the exam-it is easy and fun!
6. Have your young child bring a toy to show the doctor if you would like.
7. It will be very interactive! Please ask us any questions throughout the exam.
Click to join me in my Doxy.me online room for a simple and secure video visit, or go to: https://doxy.me/drcnnye