12/24/2025
❗️ CRISIS INTERVENTION STRATEGIES ❗️
1️⃣ De-Escalate with COMPASSION
The goal is to lower the "temperature" of the situation.
• Keep your distance: Respect their personal space to avoid making them feel cornered.
• Listen more, talk less: You don't have to "fix" the problem. Validating their pain with phrases like "I can hear how much you're hurting" is often enough to begin de-escalation.
• Ask directly: If you are worried about su***de, ask: "Are you thinking about ending your life?" It is a brave question that saves lives by bringing the struggle into the light.
2️⃣ Call for Backup: The 988 Lifeline
The 988 SU***DE & CRISIS HOTLINE is the most important tool in your kit. It is free, confidential, and available 24/7.
• You can call for them: If they are unable to speak, you can call 988 yourself. A trained counselor will coach you on how to support them in real-time.
• It’s more than a phone call: You can text 988 or use the online chat at 988lifeline.org.
3️⃣ Know Your RESOURCES
Save these specialized hotlines in your phone so you are always prepared:
• General Crisis: Call or Text 988
• Crisis Text Line: Text HOME to 741741
• Veterans: Call 988, then Press 1
• LGBTQ+ Youth: Call 1-866-488-7386 (The Trevor Project)
• Spanish Speakers: Call 988, then Press 2
4️⃣ Stay Present
If it is safe to do so, stay with the individual until professional help arrives or they are in the care of a trusted family member. Simply sitting with someone in their darkest hour ensures they aren't facing the battle alone.
IMPORTANT TAKEAWAY: 💚
A mental health crisis is a medical emergency, NOT a choice. By staying calm and dialing 988, you provide the professional link needed to turn a tragedy into a story of recovery.
At the 988 Su***de & Crisis Lifeline, we understand that life’s challenges can sometimes be difficult. Whether you’re facing mental health struggles, emotional distress, alcohol or drug use concerns…
