11/16/2025
Why I Enforce My Cancellation Policy
For a long time, I haven’t held firm boundaries around cancellations, mostly because I never want anyone to feel bad or pressured. But as my business continues to grow, I’ve had to get honest with myself about what I need in order to keep showing up fully for all of you.
The reality is this: just this month alone, if I hadn’t enforced my policy, I would have lost $1,265 in income. For some people it might feel like “just a facial,” something small or easy to cancel. But to me, this is my purpose, my passion, my craft—and it’s also how I support my kids and keep our lives stable.
I wouldn’t be able to tell my landlord, my mortgage company, or my electric provider “I’m sorry” and have that be enough. And while I understand life happens, the same principle applies here. Reserved time is reserved income. When an appointment is cancelled last minute, that spot can’t always be filled, and the loss becomes very real.
I’ve hesitated saying this because I never want to hurt feelings. But a couple of weeks ago, I had a weekend that put me into full survival mode- a complete nervous breakdown—worried I wouldn’t make my bills, overwhelmed, and carrying stress that didn’t need to be there. It showed me that my boundaries aren’t optional—they’re necessary.
This isn’t about being rigid or conceited. My books are nearly full through the end of the year, which means rescheduling isn’t always possible. When a spot is reserved, it’s a space I could have offered to someone else who was waiting.
I truly love what I do, and I’m so grateful for every client who chooses to be here. Enforcing this policy simply allows me to continue offering my best work, stay grounded, and keep my business—and my family—supported.
Thank you for understanding and for respecting my time, energy, and livelihood.
