03/02/2026
Compassionate Social Services 🫂
✿ Supporting Every Step of the Long-Term Care Journey ✿
At our Long-Term Care center, Andrea Baxter, Social Services Director, plays a vital role in supporting the emotional, social, and practical needs of our residents and their families. Andrea and her team are committed to enhancing quality of life by providing personalized guidance, advocacy, and compassionate care.
How They Support You and Your Loved Ones
Personalized Emotional Support
• Provide counseling for residents experiencing stress, crisis, or emotional challenges
• Offer support to families adjusting to new diagnoses or life transitions
• Assist residents and families with end-of-life planning and support
Comprehensive Assessments
• Conduct psychosocial evaluations to identify emotional, social, and mental health needs
• Assess family dynamics, financial concerns, and support systems
Care Coordination & Advocacy
• Collaborate closely with the interdisciplinary healthcare team
• Communicate important information to ensure seamless, person-centered care
• Act as a liaison between residents, families, and facility staff
• Monitor psychoactive medications through PASRR services
Education & Guidance
• Educating residents and families about illnesses, treatment plans, and care options
• Ensure residents understand and exercise their rights
• Assist with Advance Directives and Power of Attorney documentation
Resource Connection
• Connect residents and families with community-based medical and non-medical resources
• Assist with discharge planning and transitions
• Help new residents adjust smoothly to the long-term care setting
✿ Dedicated to Dignity, Advocacy, and Peace of Mind ✿
Andrea and her team are here to ensure that every resident feels heard, respected, and supported. They partner with families to create a compassionate environment where emotional well-being is just as important as physical health.
BELOW PHOTO 📸
L→R
Andrea Baxter, Social Services Director
Rodney High, Transportation for Social Services
Genny DeLoach, Social Services Assistant