12/03/2025
In 1997, a 42-year-old deaf man from Memphis named Ron Moore walked into a FedEx facility looking for work.
He had a spotless commercial driver’s license, 20 years of accident-free long-haul experience, and a hearing aid that let him pass every state DOT physical.
FedEx told him, “We don’t hire deaf drivers. Company policy. Safety reasons.”
They showed him the door.
Ron didn’t yell. He didn’t protest.
He went home, called a lawyer, and sued FedEx for violation of the brand-new Americans with Disabilities Act.
FedEx laughed. They were the world’s largest cargo airline and trucking company. Their lawyers told the judge that allowing a deaf person to drive an 80,000-pound rig on the interstate would be “reckless endangerment of the public.”
They brought in PhDs who testified that deaf people can’t hear sirens, horns, or engine trouble.
They flew in retired generals who said the same rule applied in the military for good reason.
They spent over $4 million on the case.
Ron’s lawyer was a solo practitioner from a 2-room office above a barbecue joint. His entire annual revenue was less than FedEx’s legal team spent on coffee.
But Ron had one thing FedEx didn’t expect: data.
For two years he and his lawyer gathered evidence from every deaf trucker in America who was already safely driving interstate routes (because the Department of Transportation had quietly been issuing waivers since 1993).
They found more than 400 deaf drivers with millions of collective miles and an accident rate 22% lower than hearing drivers.
The trial lasted six weeks in 2001.
When Ron took the stand, the courtroom was silent. He signed his answers; an interpreter spoke them aloud.
FedEx’s lawyer asked, “Mr. Moore, how exactly do you hear an emergency vehicle if you cannot hear?”
Ron calmly reached under the witness table, pulled out a rear-view mirror rigged with flashing red LED lights that triggered when a siren hit a certain frequency, and set it down.
The courtroom gasped. Then applauded. The judge banged the gavel for order.
In March 2002, the jury returned a verdict in 47 minutes.
They awarded Ron Moore $8 million in punitive damages (at the time the largest single-plaintiff ADA verdict in U.S. history) and ordered FedEx to immediately hire him and rewrite their nationwide policy.
FedEx appealed to the Supreme Court. They lost at every level.
By 2005, FedEx (and every major U.S. trucking company) had removed blanket bans on deaf drivers.
Today, thousands of deaf Americans hold CDLs and drive coast to coast. The flashing-light mirror system Ron demonstrated is now standard aftermarket equipment sold at every truck stop in America.
Ron drove for FedEx until he retired in 2021 at age 66.
Zero accidents. Perfect safety record.
He still lives in Memphis. Every year on the anniversary of the verdict he eats barbecue at the restaurant under his old lawyer’s office (the lawyer retired to Florida on the contingency fee).
FedEx never apologized.
But every deaf kid who dreams of driving a big rig knows Ron Moore’s name.
One man who couldn’t hear changed the rules of the road for an entire nation.